Biener Ford - Service Center
Great Neck, NY
378 Reviews of Biener Ford - Service Center
Efficient and courteous staff from the mechanic to the secretary. I was kept up to date on the status on my explorer and the work was completed in a timely manner. secretary. I was kept up to date on the status on my explorer and the work was completed in a timely manner. More
Professional.Friendly. Diligent on part back orders. My first visit was for routine oil change and inspection. Enroute my side mirror's reflective part was smashed by an unknown cause. The part had to be o first visit was for routine oil change and inspection. Enroute my side mirror's reflective part was smashed by an unknown cause. The part had to be ordered and I couldn't get inspected, but Dave was very good with updating me regarding the part back order which took from April 23rd to June 4th. More
I had a wonderful experience. I never felt so confident in being told what was wrong with my car and what needed to be fixed. Specially being a woman sometimes were taken advantage of. I was treated as if in being told what was wrong with my car and what needed to be fixed. Specially being a woman sometimes were taken advantage of. I was treated as if I was a friend. Wonderful staff all around. More
Very good experience. Everyone was Very professional Friendly and courteous. Will definitely go back again for all my services. They did a great job. Was done fast. Friendly and courteous. Will definitely go back again for all my services. They did a great job. Was done fast. More
Always a pleasant experience when I go to Beiner Ford. Staff is friendly and courteous and always go above and beyond to accommodate your needs. Staff is friendly and courteous and always go above and beyond to accommodate your needs. More
I had a excellent experience with Biener Ford Dealership. The customer service was excellent and all my questions and concerns were answered and handled in the most respectful and professional manner! A big The customer service was excellent and all my questions and concerns were answered and handled in the most respectful and professional manner! A big thanks to the entire team! Marcella Umberto went above and beyond to help expedite my service issue! Truly a Gem! More
Besides being polite and courteous, they are always on track to make sure all my concerns are met and all my issues are resolved. Their service is beyond my expectation. track to make sure all my concerns are met and all my issues are resolved. Their service is beyond my expectation. More
The dealership and the staff are the utmost professional and friendly. Always a great experience. Every question answered, every need taken care of. Highly recommend and friendly. Always a great experience. Every question answered, every need taken care of. Highly recommend More
Polite, clean, the best. We appreciate all that they have done for us with the last few cars. Not sure what else to write so I am just typing to get word count have done for us with the last few cars. Not sure what else to write so I am just typing to get word count More