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Biener Ford - Service Center

Great Neck, NY

4.7
375 Reviews

375 Reviews of Biener Ford - Service Center

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February 14, 2024

Communication via text we seamless and the repair appears to be all good so far. Thank you Jennifer! More

by Ford Fleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Arevalo
Report | Print
Feb 15, 2024 -

Biener Ford responded

Thanks for taking the time to share your experience! We appreciate your feedback and hope to serve you again in the future.

February 11, 2024

I had a recall from Ford and took it to my local dealer. Service was very courteous, prompt and professional. More

by katz36
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Feb 12, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our service team at Ford. We appreciate your feedback and hope to serve you again in the future.

February 01, 2024

as a new customer to Biener Ford, I was treated to a standard above and beyond what I expected. Service department representative was exceptional in keeping abreast of service work. i look forward to ha More

by lirigs5
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, service department
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Feb 02, 2024 -

Biener Ford responded

Thank you for choosing Biener Ford as your service provider. We appreciate your trust and look forward to serving you again in the future.

January 30, 2024

Very quick. Very friendly. Very efficient. Steve from service is awesome! He communicated every step of the way what was going on and how long it would take. More

by KarelHering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Jan 31, 2024 -

Biener Ford responded

Hi Karel, thank you so much for your kind words! We appreciate your feedback and hope to assist you again in the future.

January 23, 2024

Professional service soon as I pulled up and great service by mgmt and service team 5 stars 🌟🌟🌟🌟🌟 More

by TAZ3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Mary Ann great service 5 Stars
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Jan 24, 2024 -

Biener Ford responded

Hi Taz, thank you so much for your kind words! We appreciate your feedback and look forward to serving you again in the future.

January 07, 2024

great customer service experience. honest. easy to set up appointments with the service department. just great. More

by davir2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer at service department.
Report | Print
Jan 08, 2024 -

Biener Ford responded

Thank you for your kind words! We appreciate your feedback and look forward to serving you again in the future.

December 30, 2023

Efficient, good communication and resolved the issue with my car. Also, very helpful with scheduling my ride back to work. More

by nshatennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 02, 2024 -

Biener Ford responded

We're delighted to hear that our team provided efficient service, effective communication, and resolved the issue with your car. If you need any further assistance, please don't hesitate to reach out.

December 23, 2023

Very professional team, great communication all more than helpful very happy with the team and the Lyft service to and from y home was great More

by Jgryan115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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Dec 26, 2023 -

Biener Ford responded

Thank you so much for your kind words! We aim to ensure great communication and excellent service. We appreciate your feedback and look forward to serving you again soon!

November 12, 2023

Service by Steve Tomasik was performed professionally and courteously. His explanation of defects was very clear. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tomasik
Report | Print
Nov 13, 2023 -

Biener Ford responded

Thank you for your positive feedback on Biener Ford and Steve's service. We strive to deliver professionalism and clarity in our work. If you have any further questions or need assistance, feel free to reach out.

Nov 13, 2023 -

RM responded

I have been fully satisfied with Steve's handling of my car's service.

November 10, 2023

Chris Urena went above and beyond for me to service my car. He is truly amazing and a great asset to the Biener Ford family! More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena
Report | Print
Nov 13, 2023 -

Biener Ford responded

We're thrilled to hear that Chris provided exceptional service for your car. We appreciate the kind words and will be sure to pass along your feedback to our team. We look forward to assisting you again in the future.

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