Back

Biener Ford - Service Center

Great Neck, NY

4.7
375 Reviews

375 Reviews of Biener Ford - Service Center

Sort by
July 28, 2021

Great service and honesty, they were very helpful and told me throughout the whole repair process what was happening and how long to expect to wait More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 23, 2021

Excellent service and team. Very grateful that the team has remained intact. I have been coming to this group since their days at Tower. Will definitely return. More

by Ptprep66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcella - a gem , David Mitchnick
July 21, 2021

Staff is very helpful and knowledgeable!Good location Staff is very helpful and knowledgeable! Good location Good facilities They arranged transportation for customer They offer tea or coffee for t More

by JASPALGHOTA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 21, 2021

There service department is great, the staff is great. Tv, coffee while you wait. I would recommend this place others. Thank you David and Marcella. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 17, 2021

Marchella is one of the kindest people. She really makes the customer feel listened to and validated. I was treated well from the moment I walked in until I left. More

by Denalidad13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 17, 2021

Excellent service by a friendly and professional staff. The online appointment process was smooth and easy. I aim to be a repeat customer in the future. More

by CHRISTOPHER.HIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 16, 2021

Everyone involved is a true professional . From sales to finance to service manager to the service techs. They all know their jobs and they all care about pleasing the customers. More

by Tommcat1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tech that worked on my truck on July 13 th . I didn’t get his name but he was top notch . , Benny D'Angelo, Louis Del Balzo, David Mitchnick
July 16, 2021

Excellent service! Much better than I expected. Unlike other Ford dealers, Biener is top notch, best in class. Thumbs up for a job well done. More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo
July 13, 2021

This was my second time coming to Biener Ford for service Marcella Umberto helped me get my appointment and David Mitchnick the service advisor was excellent getting me in and out real quick I was very pleas More

by FFMHCALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcella Umberto, David Mitchnick
July 12, 2021

Service department delivered outstanding service to us. Brought in our car July 4th weekend because of a problem with the window and Dave looked at it and put in an order for the part. Then he called us as More

by Elle29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
...
29
...