Biener Ford - Service Center
Great Neck, NY
374 Reviews of Biener Ford - Service Center
Excellent service and team. Very grateful that the team has remained intact. I have been coming to this group since their days at Tower. Will definitely return. has remained intact. I have been coming to this group since their days at Tower. Will definitely return. More
Staff is very helpful and knowledgeable!Good location Staff is very helpful and knowledgeable! Good location Good facilities They arranged transportation for customer They offer tea or coffee for t Staff is very helpful and knowledgeable! Good location Good facilities They arranged transportation for customer They offer tea or coffee for their customer Bathroom is clean! More
There service department is great, the staff is great. Tv, coffee while you wait. I would recommend this place others. Thank you David and Marcella. Tv, coffee while you wait. I would recommend this place others. Thank you David and Marcella. More
Marchella is one of the kindest people. She really makes the customer feel listened to and validated. I was treated well from the moment I walked in until I left. the customer feel listened to and validated. I was treated well from the moment I walked in until I left. More
Excellent service by a friendly and professional staff. The online appointment process was smooth and easy. I aim to be a repeat customer in the future. The online appointment process was smooth and easy. I aim to be a repeat customer in the future. More
Everyone involved is a true professional . From sales to finance to service manager to the service techs. They all know their jobs and they all care about pleasing the customers. finance to service manager to the service techs. They all know their jobs and they all care about pleasing the customers. More
Excellent service! Much better than I expected. Unlike other Ford dealers, Biener is top notch, best in class. Thumbs up for a job well done. other Ford dealers, Biener is top notch, best in class. Thumbs up for a job well done. More
This was my second time coming to Biener Ford for service Marcella Umberto helped me get my appointment and David Mitchnick the service advisor was excellent getting me in and out real quick I was very pleas Marcella Umberto helped me get my appointment and David Mitchnick the service advisor was excellent getting me in and out real quick I was very pleased with the service thank you More
Service department delivered outstanding service to us. Brought in our car July 4th weekend because of a problem with the window and Dave looked at it and put in an order for the part. Then he called us as Brought in our car July 4th weekend because of a problem with the window and Dave looked at it and put in an order for the part. Then he called us as soon as the part in question was received a few days later. Brought the car back and work was done promptly. Very satisfied with friendliness and knowledge of shop. More
Everything went well. Everybody was nice. Except when I paid the bill which was an oil change came to $80 which I thought was absurdly overpriced paid the bill which was an oil change came to $80 which I thought was absurdly overpriced More