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Biener Ford - Service Center

Great Neck, NY

4.7
374 Reviews

374 Reviews of Biener Ford - Service Center

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August 16, 2021

Lou was great! He reviewed my car’s service history and explained what needed to be done. The car was ready sooner than I expected More

by JOSY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou , Louis Del Balzo, David Mitchnick
August 14, 2021

Louis and David very good people took care of me immediately on all my issues great bunch of guys in a dealership. Ask them to get me a price on tires for my truck just went for a phone call More

by Gusfrangoulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
August 13, 2021

My service rep David Mitchnick was an A plus plus from beginning to end. Followed up on my initial requests. Texted me when ready for me to bring car and stayed in touch. Couldn’t have asked for anything More

by daveb3232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
August 12, 2021

Great experience with the maintenance of my car. The staff were all polite, super helpful and knowledgable. They kept me informed throughout the day, and super easy to pick up and be on my way. More

by MikeyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, David Mitchnick
August 04, 2021

The parts are Backorder due to Ford. Not their fault. But the tech failed to put all the parts back. He left them out. I am not going to pay for replacements More

by Mgotcliffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
August 04, 2021

People very nice. Problem with parts, which I think is a Ford issue. To wait a week for an oxygen sensor is way to long. More

by PNEWMAN2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, David Mitchnick
July 31, 2021

They care, they make sure you and your vehicle is good before you get on the road. The go above and beyond. It's appreciated More

by MAYASIMMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
July 30, 2021

Great experience. Service constantly kept me updated. Got my vehicle back sooner than anticipated. Everyone was very kind and friendly. Would recommend this dealership to my friends and family! More

by Edmundl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, David Mitchnick
July 28, 2021

Excellent service and the turnaround for getting my car back was extremely fast. Will definitely be going back there again for my service. Thanks again. More

by MALCARESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
July 28, 2021

Great service and honesty, they were very helpful and told me throughout the whole repair process what was happening and how long to expect to wait More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
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