Biener Ford - Service Center

Scheduling appointment for servicing was very easy and service rep. Very courteous. I was in and out within 2 hours unlike some other dealerships where they have your car all day. service rep. Very courteous. I was in and out within 2 hours unlike some other dealerships where they have your car all day. More

Excellent.I did have a problem with Ford Pass in that I am registered but for some reason I haven't been getting my points. I will have to take it up with Ford. am registered but for some reason I haven't been getting my points. I will have to take it up with Ford. More

Lou was great! He reviewed my car’s service history and explained what needed to be done. The car was ready sooner than I expected explained what needed to be done. The car was ready sooner than I expected More

Louis and David very good people took care of me immediately on all my issues great bunch of guys in a dealership. Ask them to get me a price on tires for my truck just went for a phone call immediately on all my issues great bunch of guys in a dealership. Ask them to get me a price on tires for my truck just went for a phone call More

My service rep David Mitchnick was an A plus plus from beginning to end. Followed up on my initial requests. Texted me when ready for me to bring car and stayed in touch. Couldn’t have asked for anything beginning to end. Followed up on my initial requests. Texted me when ready for me to bring car and stayed in touch. Couldn’t have asked for anything more. He was rock solid More

Great experience with the maintenance of my car. The staff were all polite, super helpful and knowledgable. They kept me informed throughout the day, and super easy to pick up and be on my way. staff were all polite, super helpful and knowledgable. They kept me informed throughout the day, and super easy to pick up and be on my way. More

The parts are Backorder due to Ford. Not their fault. But the tech failed to put all the parts back. He left them out. I am not going to pay for replacements the tech failed to put all the parts back. He left them out. I am not going to pay for replacements More

People very nice. Problem with parts, which I think is a Ford issue. To wait a week for an oxygen sensor is way to long. Ford issue. To wait a week for an oxygen sensor is way to long. More

They care, they make sure you and your vehicle is good before you get on the road. The go above and beyond. It's appreciated before you get on the road. The go above and beyond. It's appreciated More

Great experience. Service constantly kept me updated. Got my vehicle back sooner than anticipated. Everyone was very kind and friendly. Would recommend this dealership to my friends and family! my vehicle back sooner than anticipated. Everyone was very kind and friendly. Would recommend this dealership to my friends and family! More