Biener Ford - Service Center

Service is very good and they recognize vehicle problems and advise to fix them up and send all the details with Video clip and pictures and advise to fix them up and send all the details with Video clip and pictures More

Staff is extremely friendly and helpful. Appointment time was honored as scheduled. My car was ready when promised They let me know what services would be needed soon. was honored as scheduled. My car was ready when promised They let me know what services would be needed soon. More

Called and immediately was given an appointment. I reached out to dealers closer to my office and was given the run around. Lou was great, informed me on what needed to be done, kept in contact thr reached out to dealers closer to my office and was given the run around. Lou was great, informed me on what needed to be done, kept in contact through text and had me in and out of the service dept. quickly. If the service dept. is a direct reflection of the dealership, thumbs up!! More

As far as dealships go I'm impressed, they are not pushy. They did not take up a lot of my time. I was getting annoyed with Ford Coprate because of what I was hearing in the media, but withe beaner Ford I w They did not take up a lot of my time. I was getting annoyed with Ford Coprate because of what I was hearing in the media, but withe beaner Ford I would definitely consider going back to buy my next car. More

Very nice and honest people and great mechanics.I have Very nice and honest people and great mechanics. I have Ford Freestyle 2007. The problem was diagnosed and quickly fixed. In difference with another Very nice and honest people and great mechanics. I have Ford Freestyle 2007. The problem was diagnosed and quickly fixed. In difference with another dealership that not only misdiagnose the problem and refuse to do anything here at Biener Ford issue was solved. I can highly recommend this dealership and service department to all Ford owners. More

I just want to thank Lou the service manager for going out of his way to help me. Every time I go he treats me like family and I’ve never gotten that at any other dealership out of his way to help me. Every time I go he treats me like family and I’ve never gotten that at any other dealership More

Excellent people to work with starting with the service receptionist Lou was totally honest and forthcoming about the repairs great job Lou was able to show me exactly what was wrong with the vehicle. receptionist Lou was totally honest and forthcoming about the repairs great job Lou was able to show me exactly what was wrong with the vehicle. They gave a me a date to bring it in and a date to pick it up. More

Scheduling appointment for servicing was very easy and service rep. Very courteous. I was in and out within 2 hours unlike some other dealerships where they have your car all day. service rep. Very courteous. I was in and out within 2 hours unlike some other dealerships where they have your car all day. More

Excellent.I did have a problem with Ford Pass in that I am registered but for some reason I haven't been getting my points. I will have to take it up with Ford. am registered but for some reason I haven't been getting my points. I will have to take it up with Ford. More