Biener Ford - Service Center

Was greeted well with very good customer service. Techs were very knowledgeable and very good. Valets where very accommodating. Techs were very knowledgeable and very good. Valets where very accommodating. More

Steve does a great job, tells you if I can wait and how long and how much repairs will be. long and how much repairs will be. More

Steve was excellent. Courteous, informed and efficient. Very pleased with the service he provided me with Courteous, informed and efficient. Very pleased with the service he provided me with More

I liked the layout and then meeting Jennifer, my service rep who listened attentively to my issues regarding my service.. rep who listened attentively to my issues regarding my service.. More

Simply the best. They are always polite and professional. I am confident leaving my vehicle with them every time. They are always polite and professional. I am confident leaving my vehicle with them every time. More

Took my MME in for a recall and another issue. Service advisor Steve is fantastic; he kept me updated until I got my car. Everything was fixed as promised. I want to point out that MJ, who answere Service advisor Steve is fantastic; he kept me updated until I got my car. Everything was fixed as promised. I want to point out that MJ, who answered the phone, was very helpful and made sure I was able to speak to Steve. Very nice to have someone like her go above and beyond. More

steve, our service advisor was very helpful. Will definitely recommend to friends and family. Thanks Will definitely recommend to friends and family. Thanks More

Jennifer was exceptional and very fast. I was seriously disappointed a year ago bringing my car in and did not want to come back. I had to go for a computer issue, and a recall, but Jennif I was seriously disappointed a year ago bringing my car in and did not want to come back. I had to go for a computer issue, and a recall, but Jennifer and the mechanics there were excellent. More

Company tried to okie dok me with forcing me to by a product that I did not need, when I expressed the fact issue was fixed within 15 minutes of leaving the dealership told it will be on hold until I ve product that I did not need, when I expressed the fact issue was fixed within 15 minutes of leaving the dealership told it will be on hold until I verify that within one week. When I called less than a week later told I would be charged 300 dollars for restocking fee, CALLED THE MAIN FORD COMPANY AND THEY SAID THEY DO NOT CHARGE A RESTOCKING FEE. AND ALSO THE MANAGER WAS THE ONE TO SUGGEST THE WAIT TIME. VERY UNHAPPY WITH THEIR CUSTOMER SERVICE. ALSO AVOIDING MY CALLS AND NO RETURN CALLS EITHER. More

Very courteous and professional and kept me informed on car servicing. My scheduled appointment was on time. car servicing. My scheduled appointment was on time. More