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Biener Ford - Service Center
Great Neck, NY
374 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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374 Reviews of Biener Ford - Service Center
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February 25, 2022
A great service dealership and service center. All the employees and managers are courteous and very helpful. It's a pleasure has my vehicle serviced at this location. All the employees and managers are courteous and very helpful. It's a pleasure has my vehicle serviced at this location. More
by IT_ZO
Verified CustomerEmployees Worked With
Louis Del Balzo, David Mitchnick
February 24, 2022
I asked to have things checked and we’re not done. I am also disappointed with recalls but I do understand supply chain issues which is not really Biener fault I am also disappointed with recalls but I do understand supply chain issues which is not really Biener fault More
by JOHNMITSJR
Employees Worked With
Chris
February 21, 2022
I’ve never gotten a problem solved. This is the third time in six months I had to bring my car in for the same issue, each time losing time and days of use of the car. And in the end th This is the third time in six months I had to bring my car in for the same issue, each time losing time and days of use of the car. And in the end they just return it saying nothing is wrong. I picked it up Friday and today it again doesn’t start. Need I say more!?!? More
by Rabbi
Employees Worked With
I don’t know names
February 15, 2022
Great service department. Louis and Chris were great in getting my car diagnosed and fixed. They are patient and professional. Explained the problem with my car and gave me he Louis and Chris were great in getting my car diagnosed and fixed. They are patient and professional. Explained the problem with my car and gave me helpful information. I appreciate the staff in sales for their willingness to answer any questions about new vehicles. More
by Focus Betsy
Employees Worked With
Chris Urena, Louis Del Balzo
February 15, 2022
Good service. One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk wa One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk was was very helpful. The facility was clean. It would be nice if the vehicle returned would also be cleaned. More
by BENLACHMAN
Employees Worked With
Chris Urena, David Mitchnick
February 09, 2022
It took half of the time I had been told, which was great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. More
by Haltrink
Employees Worked With
David Mitchnick
February 05, 2022
The dealership is courteous and efficient and took care of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really apprec of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really appreciate that. More
by Chanel
Employees Worked With
David is actually no longer there and it was Chris and Louis, David Mitchnick
February 04, 2022
Excellent service! The service was top notch quality and I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropp I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropping off my car. More
by EDUARTKULLA74
Employees Worked With
Chris
February 03, 2022
Chris and Louis were professional, courteous, and fast. The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when needed. More
by D
Employees Worked With
Louis Del Balzo
