Biener Ford - Service Center

Lou was great, the true meaning or a manager, he went above to see that my work van was fixed properly. After another Dealer in Hempstead kept it for more than a month and constantly feed me lieLs about above to see that my work van was fixed properly. After another Dealer in Hempstead kept it for more than a month and constantly feed me lieLs about the status of repairs and then returned it to me with damage they did causing a major oil leak.Lou and his team repaired what they did and ultimately through a few visits trying to completely satisfy me as the original repair that I brought it to Hempstead for was determined to have never even been done. Lou did the complete repair and being that this is my livelihood he went the extra, getting it done in just 2 days. I will continue to only go to Lou and Biener Ford and have recommended them to many friends. More

Courteous, professional service. Despite dealing with a difficult situation, Danny, Chris and the Beiner Ford team could not be more helpful. Ty Despite dealing with a difficult situation, Danny, Chris and the Beiner Ford team could not be more helpful. Ty More

The service manager was awesome and so was my technician. My only gripe is the cost for “the works” package. It was $123 for basically an oil change and tire rotation. That is way too high a price for su My only gripe is the cost for “the works” package. It was $123 for basically an oil change and tire rotation. That is way too high a price for such a basic service. More

I drop of my car to fix it they took long time to fix but still ford pass not responding and they don’t know how to fix it now I m bringing my car to them next week again. still ford pass not responding and they don’t know how to fix it now I m bringing my car to them next week again. More

Addressed and resolved my issues asap, returned texts and messages, showed interest in my concerns. That was appreciated. messages, showed interest in my concerns. That was appreciated. More

FABULOUS EXPERIENCE! Chris in Service had me call when I got to my workplace. Within the hour his staff retrieved my car from my job. An oil change was due and a recal Chris in Service had me call when I got to my workplace. Within the hour his staff retrieved my car from my job. An oil change was due and a recall needed addressing. They elected to rotate my tires and check my fluids. Chris called me for my Ford Pass ID number. Chris applied the points I had accumulated to the service. The team returned my car before my workday was over. The entire extremely pleasant experience cost me nothing. The points covered everything. Grateful and delighted, Patti Shields More

I’ve dealt with many service departments and this one is the absolute best, thank you!! the absolute best, thank you!! More

Professional, polite and reliable are the staff at Biener Ford. I will never take my car anywhere else! Biener Ford. I will never take my car anywhere else! More

Always helpful an accommodating everyone is nice happy st paddys thats all folks thnk you st paddys thats all folks thnk you More

Work was done quickly and didn’t wait long. Waiting area exception and is comfortable to wait for vehicle Waiting area exception and is comfortable to wait for vehicle More