Biener Ford - Service Center

I took my car to get serviced for regular maintenance, get an inspection, and the vehicle had two recalls. Everyone was really friendly and I received regular communication from the dealership with update get an inspection, and the vehicle had two recalls. Everyone was really friendly and I received regular communication from the dealership with updates on my vehicle. My vehicle was ready same day. Great experience overall More

Awesome service representatives, managers and technicians. The service Dept and phone scheduling response are exemplary and for certain a credit to the dealership. technicians. The service Dept and phone scheduling response are exemplary and for certain a credit to the dealership. More

Service & staff were efficient and so courteous. My service was done in a very timely manner. I would definitely recommend this dealership. My service was done in a very timely manner. I would definitely recommend this dealership. More

Vehicle went in for part recalls. Service department rep was very friendly and helpful squeezing in an appt for me. Vehicle was ready in 2 days Service department rep was very friendly and helpful squeezing in an appt for me. Vehicle was ready in 2 days More

Suddenly our right front tire was low on air. Biener quickly discovered a nail and fixed the flat. The people there are gracious, friendly and professional. Biener quickly discovered a nail and fixed the flat. The people there are gracious, friendly and professional. More

You people are too expensive way too expensive I would never do business with you people again never nice to people all you do is take the money never do business with you people again never nice to people all you do is take the money More

First time visiting Biener ford, and I have to say from Service Mgr. Lou to Service adviser Christian, just top notch Service and professionalism. Will be back for all my Service needs. Service Mgr. Lou to Service adviser Christian, just top notch Service and professionalism. Will be back for all my Service needs. More

Good service but had to wait a long time for part I know it wasn’t the dealers fault it wasn’t the dealers fault More

Definitely a nice clean atmosphere . .Attentive service with positive results! 5 star service definitely worth the trip and time...Appreciate you all .Attentive service with positive results! 5 star service definitely worth the trip and time...Appreciate you all More

They accommodated me almost a week after I reported the issue. They returned the vehicle dirty, With the finger prints and dirt stains all over my sunroof on my light gray interior. Now they told m issue. They returned the vehicle dirty, With the finger prints and dirt stains all over my sunroof on my light gray interior. Now they told me that I have to return the car for them to clean it... I live 40 miles away from the dealership and it's a huge hassle not mentioning it's adding mileage to my allowable lease mileage agreement . More