Biener Ford - Service Center
Great Neck, NY
374 Reviews of Biener Ford - Service Center
Not happy with what was done with my truck while left at Beiner Ford. Miss use of my vehicle when left over night.. Just because they fixed the problem doesn't give them the right to abuse my truck. Beiner Ford. Miss use of my vehicle when left over night.. Just because they fixed the problem doesn't give them the right to abuse my truck. More
Staff and service was phenomenal. Louis Delbalzo who helped me was exceptional and professional. I will certainly be taking my vehicle back there. Louis Delbalzo who helped me was exceptional and professional. I will certainly be taking my vehicle back there. More
Biener Ford’s service department is the best. . always on time and they always keep their word . always on time and they always keep their word More
Lou in the service department is the best in the business!!!!! He is always very helpful. business!!!!! He is always very helpful. More
The main reason for my visit was to repair a defective seat panel on the driver's side by the seat controls. Chris from service assisted me; he was courteous, professional and accommodating. In additio seat panel on the driver's side by the seat controls. Chris from service assisted me; he was courteous, professional and accommodating. In addition to getting the repair done, he my oil change and tire rotation completed, which was due. No issues in my dealing with Chris. However, I was a bit disappointed that the repair was not done correctly. The following day, I exited my car as normal, and the panel that was just "replaced" got unhinged in he same location where the initial issue was, and my seat frame was loose. I found myself having to reconnect the panel hinge every time I got out the car, so clearly things weren't fastened accurately. This was frustrating because I already lost half a day from work to get this fixed, because they are not open for service on the weekend. Subsequently, I had my husband look at it, since he knows about cars and he confirmed that there was a clip that holds everything together that wasn't properly fastened, causing the panel to unhinge once weight was placed/released on the seat. Once he fastened the clip, the issue was resolved. This shouldn't have been the case, so I am disappointed with the care taken in getting the panel installed properly. More
Service goes above and beyond. Kudos to Service Mgr. Lou and Service advisor Chris. Cannot thank them enough for taking care of my Ford Edge. Kudos to Service Mgr. Lou and Service advisor Chris. Cannot thank them enough for taking care of my Ford Edge. More
My first experience at beiner ford service was outstanding. They value their customers. All work was completed fart and efficient. I look forward to using them again. outstanding. They value their customers. All work was completed fart and efficient. I look forward to using them again. More
Had a very good experience with Biener Ford. Bronco Sport went in for normal service and it was handled professionally and quickly. People there were also very nice. Bronco Sport went in for normal service and it was handled professionally and quickly. People there were also very nice. More