Biener Ford - Service Center
Great Neck, NY
375 Reviews of Biener Ford - Service Center
Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring m and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !! More
Brought our company Ford Transit 350 in for side view mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly recommend Biener Ford for service. More
Deceptive and non-responsive. I brought my car for simple service (oil change and tire rotation) while I waited. Thhis was pursuanbt to a Ford maintenance plan. Biener advertises I brought my car for simple service (oil change and tire rotation) while I waited. Thhis was pursuanbt to a Ford maintenance plan. Biener advertises quick service while you wait. After about 2 1/4 hours I inquired about the status of my car. I was told they had not even started the service. When I complained about that to the service manager I was told to take my car and have it serviced elsewhere. Biener refused to honor the service plan (breach of contractr) and service my car. When I brought this to the attention of management, I was ignored. A very frustrating and disappointing experience! I would not recommend to anyone. More
The auto center was able to diagnosed the problem with the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem promptly. More