Biener Ford - Service Center

Steve Tomasik was the gentleman who handled my check in and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring m and made sure all the repairs were completed. He was knowledgeable , friendly, helpful and expedited my repair. I was initially hesitant to bring my car to Bienener Ford but because Steve explained everything that was to be done and also when the repair was finished, Now you have me as a customer for life !! Thank you Steve Tomasik for making my first experience at your facility a GREAT one. You are the "BEST" !! More

Brought our company Ford Transit 350 in for side view mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly mirror replacement, Stev Tomasik was great. He took care of us by scheduling right away and took care of our needs in a professional manner. Highly recommend Biener Ford for service. More

Deceptive and non-responsive. I brought my car for simple service (oil change and tire rotation) while I waited. Thhis was pursuanbt to a Ford maintenance plan. Biener advertises I brought my car for simple service (oil change and tire rotation) while I waited. Thhis was pursuanbt to a Ford maintenance plan. Biener advertises quick service while you wait. After about 2 1/4 hours I inquired about the status of my car. I was told they had not even started the service. When I complained about that to the service manager I was told to take my car and have it serviced elsewhere. Biener refused to honor the service plan (breach of contractr) and service my car. When I brought this to the attention of management, I was ignored. A very frustrating and disappointing experience! I would not recommend to anyone. More

it was a very pleasant experience. very helpful and knowledgeable and on time enjoyed the visit very helpful and knowledgeable and on time enjoyed the visit More

Enjoyed the valet pickup/drop off service. It definitely makes a big difference. Thank you. It definitely makes a big difference. Thank you. More

Is an average dealership, but they should have more cars on the showrooms to appeal customers. on the showrooms to appeal customers. More

The auto center was able to diagnosed the problem with the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem promptly. More

Lovely people to work with, the work was done promptly and as promised. Can’t ask for more than that! and as promised. Can’t ask for more than that! More

They were very Quick, efficient and friendly. Couldn’t ask for better service. Will def be coming back here Couldn’t ask for better service. Will def be coming back here More

Was greeted well with very good customer service. Techs were very knowledgeable and very good. Valets where very accommodating. Techs were very knowledgeable and very good. Valets where very accommodating. More