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Biener Ford

Great Neck, NY

4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 511 reviews

March 23, 2023

Lou and his team at Biener Ford rock friendly and professional thanks for a quick and friendly experience More

by MNESS3737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Del Balzo
Mar 23, 2023 -

Biener Ford responded

That's great to hear! Thank you so much for coming in to see us and allowing our team to serve you.

March 23, 2023

The overall experience at Biener Ford is how you should experience a Ford Dealership / Car Dealership. My family and I have owned Ford's for well over 20 years and I would say Biener Ford is the best Ford More

by Scott Baumgarten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo
Mar 23, 2023 -

Biener Ford responded

Thank you for taking the time to write such a wonderful review about your experience at Biener Ford. We are thrilled to hear that you have been a loyal customer for over 20 years and that our team has consistently provided you with exceptional service! We take pride in providing our customers with knowledgeable and honest service, and we are delighted that you have found our service team to be just that. We're so happy to hear that you have had great experiences with Louis Del Balzo, Issac Negrete, and Benny D'Angelo. We will be sure to pass along your kind words to them and the rest of the team! Thank you, we look forward to serving you again soon.

March 03, 2023

Super clean and every employee was so friendly. ..I brought my 22 maverick for change oil and service recall. More

by V5166622866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Louis Del Balzo, Rich Pizzo
Mar 08, 2023 -

Biener Ford responded

We're happy to hear that you had a great experience with our friendly staff! Thank you for taking the time to share, we look forward to serving you again soon.

March 02, 2023

The team at Biener Ford is nothing short of being outstanding. They always go above and beyond whilst maintaining efficiency More

by RHOAN.STERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis and Chris , Louis Del Balzo
Mar 08, 2023 -

Biener Ford responded

That's fantastic, we're happy your experience with our team was a good one. Thank you for the kind words and allowing us to serve you.

February 15, 2023

This dealership is amazing, coffee, bagels. just a great atmosphere to wait. for your car. More

by KEITTWANDA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Frank Garcia, Jeremy Simms
Mar 08, 2023 -

Biener Ford responded

We're glad we could delight you with our excellent service & delicious snacks! Thanks for sharing we look forward to serving you again.

February 11, 2023

Called ahead about a flat tire, was told it could be changed same day. Waited several hours to have the wrong tire arrive. No loaner available. Had to wait 2 more days for a tire to arrive. A tire under More

by davidgirdusky
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Urena
Mar 23, 2023 -

Biener Ford responded

Thank you for sharing your experience with us. We're sorry for any inconvenience and frustration you experienced as a result. We sincerely apologize for the lack of communication during the time your vehicle was in our care, it was never our intention to leave you feeling left in the dark. As a goodwill gesture, we are pleased to offer you a 15% discount on your invoice. Please reach out to our General Sales manager Rich directly at richpizzo@biener.com to see how we can best resolve this issue. We hope that you will consider giving us another opportunity to serve you in the future.

February 10, 2023

Amazing hospitality and service. I would recommend this dealership to anyone looking for an easy personal experience. More

by BroncoSport1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie in service
Mar 08, 2023 -

Biener Ford responded

Thank you very much for the kind words & recommendation! We're excited to hear your experience was a good one and hope to see you again soon!

February 10, 2023

The service that was performed on my Ford F150 was very quick and efficient. I love the idea of dropping the vehicle off the evening before and leaving the key in the dropbox. More

by PGILLIAM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 08, 2023 -

Biener Ford responded

We're glad our team was able to take care of you and your Ford F150! Thanks for taking a minutes to share your experience with us.

February 01, 2023

Easy check-in and timely service. Biener's honest assessment of an electrical system error saved a potentially costly diagnostic charge. More

by TLOUIZOU
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 08, 2023 -

Biener Ford responded

We're ecstatic to know that your experience was excellent, and we appreciate your effort to share it with us. Thank you for the 5-star rating!

February 01, 2023

Amazing service fans friendly. I would definitely recommend their service department to all my friends More

by SHN5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Del Balzo, Rich Pizzo
Mar 08, 2023 -

Biener Ford responded

We're thrilled to hear that you had an exceptional experience, and we're grateful for you to take out time and share it with us. Thank you!

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