Back

Biener Ford

Great Neck, NY

4.6
511 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
Contact Dealership

661 Northern Blvd

Great Neck, NY

11021

Directions

By Type

Showing 511 reviews

May 13, 2023

Excellent service and experience. The service advisor Steve was so kind and polite. Helpful when I was having a bad day. Quick turn around. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 15, 2023 -

Biener Ford responded

We're so glad our team could help to turn your bad day around! Thank you so much for the kind words, we hope to serve you again in the future.

May 07, 2023

Great place to get your Ford worked on. They worked around my crazy schedule. Works great. More

by robertdorans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service , Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
May 08, 2023 -

Biener Ford responded

We're happy to hear that our team was able to accommodate your busy schedule! Thank you so much for sharing and for coming in to see us.

May 01, 2023

From the General manager to the techs doing the work, these people are the best. Great experience More

by dstoddard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, Rich Pizzo
May 02, 2023 -

Biener Ford responded

We're thrilled to hear this! Thank you for taking the time to share your experience with us, we look forward to serving you again soon.

May 02, 2023 -

dstoddard responded

You're very welcome Commpath, Inc

April 30, 2023

the mechanics are wery knowledgeable and talented work quality is excellent, the labor is very expensive! More

by jkun85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny D'Angelo
May 01, 2023 -

Biener Ford responded

Thank you for sharing! We're glad you had an amazing experience & we look forward to serving you again soon.

April 29, 2023

I was very happy with my first service experience at Biener Ford. From the moment i pulled up, to check in; me and my Bronco were treated with professionalism. Appreciate the way they walked me through More

by M.car1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
May 01, 2023 -

Biener Ford responded

We're glad our team could treat your Bronco with care! Thank you for taking the time to share your experience with us & allowing our team to serve you.

April 10, 2023

is ripping off senior citizen. i went to have my 2016 mustang inspected. and was told it would not pass unless they fix my tail lights sequence lights. when asked how much was told More

by osobad1
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Frank Garcia
Apr 18, 2023 -

Biener Ford responded

Thank you for taking the time to leave us some feedback of your experience. We do our best to serve our customers with transparency and honesty, and we never intend to deceive our guests in any way. Regarding your concern about your tail lights, we apologize for any confusion or miscommunication that may have occurred. Our technicians thoroughly inspected your vehicle and found that the tail lights sequence lights were not functioning properly and needed to be repaired in order to pass the inspection. We understand that you found a more cost-effective solution elsewhere, and we respect your decision to go with another provider. Regardless, we would love another opportunity to serve you in the future. Would you be willing to speak with our General Manager Richie? You may reach him at richpizzo@biener.com, to see how we can make things right for you. Thank you, we hope to hear from you soon.

Apr 19, 2023 -

osobad1 responded

TO whom it may concern: I did not take my vehicle some place to get it fix cheaper, there was NOTHING to fix. the problem was your workers lied and tried to extort $1435 from me. my tail lights where working before and after I left your dealership. so nice try with this sorry excuse for an apology your guys are thieves. I may contact some investigator I know so you better be on your toes. MR. EDWIN CRUZ.

March 31, 2023

First met Frank Garcia at Biener Ford when they took over Tower Ford. Frank helped us out in getting the vehicle we wanted. Satisfied with the service, years later, we went back to see Frank at Biener and he More

by CarHart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ureña and Mary, Benny D'Angelo, Frank Garcia, Louis Del Balzo
Apr 03, 2023 -

Biener Ford responded

We're so happy to hear that Frank was able to help you out and that you had an exceptional experience at Biener Ford! Thank you so much for taking a moment to share you experience with our team and for allowing us to serve you. We look forward to taking care of you again in the future.

March 25, 2023

Everyone at Biener Ford treated me as a valued customer, from start to finish. I would highly recommend my salesman, Frank Garcia. And recommend Biener Ford, for your next vehicle purchase. More

by 3500hd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny D'Angelo, Frank Garcia, Jeremy Simms, Louis Del Balzo, Rich Pizzo
Mar 27, 2023 -

Biener Ford responded

We're really happy to hear that you had an excellent experience with our team! Thank you for taking a moment to share with us, we hope to see you again soon.

March 23, 2023

I love this dealership, especially the service department. Louis the service manager always makes sure to provide top notch service. I love that I never have a long wait and my car is always retur More

by jennifertarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
Mar 23, 2023 -

Biener Ford responded

We're so happy to hear that your experience with our Service department has been exceptional! Thank you for the kind words and for taking a moment to share with us. We look forward to serving you again in the future.

March 23, 2023

Had the pleasure of purchasing a vehicle and dealt directly with Rich Pizzo. Phenomenal guy, experienced, knowledgeable, and quick! Always being worried about servicing my vehicles at dealerships I wa More

by DMUSCAT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo, Rich Pizzo
Mar 24, 2023 -

Biener Ford responded

Wow, thank you so much for your kind words! We're thrilled to hear that your experience with us at Biener Ford was such a positive one. It's fantastic to know that Rich was able to help you find the perfect vehicle and that Louis took such great care of you during your maintenance visits. We're so glad that we were able to exceed your expectations and provide you with a stress-free experience. We truly appreciate your business and hope to continue to serve you in the future.

...
8
...