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Biener Ford

Great Neck, NY

4.7
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 512 reviews

April 04, 2021

gave me good service when i went in to deal with a recall. they recommended some services to me but didnt force me to take the upsells. my car was ready quickly and i had no More

by BOUNSOUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim?
April 03, 2021

Service is prompt and communication is provided as per the issue with the vehicle. Happy they now provide loaner car, they will stay on top of the issue if you keep addressing it. More

by NMR0109
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Mitchnick
April 02, 2021

Needed to switch dealers, called and Biener waa very accommodating. The problem I had was actually under warranty, so I didn't pay a dime. Very happy and would return there again for any services needed More

by KMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
April 02, 2021

The guys that work in the service department are great very responses and friendly.Anytime I have a question do you have some guys always very responsive More

by Tom G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, David
April 02, 2021

Louis was great. He was very accommodating and Bobby really did a great job helping me out transport the car. The communication with me was great so I knew what was going on all the time More

by WILLIAM.MILLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis and Bobby
April 02, 2021

Dealership has good reputation. Large selection of used cars at reasonable prices. My salesman David was pleasant. Unfortunately I had to contact the general manager Leo after dealing with the finance mana More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 31, 2021

Danny K. Is the kindness , caring, auto sales man a person could ask for. He has a great knowledge of the Vehicles and works hard to find the right car you are looking for. I highly recommend this sale More

by JNCJENNY
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny K
March 31, 2021

I brought my car in for service - I was treated like royalty and the car was repaired to better than new - I would recommend anyone to have their cas serviced there More

by Irahazan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Del Basso
March 31, 2021

Very customer centric!! I am not often impressed but today I was!! I was working with the service department on repairs for my college daughter’s car. They were very understanding about the situation o More

by MBD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David
March 30, 2021

Lou&Dave are very professional and make you feel at home while I was waiting for my car thank you guy’s and the coffee was great 👍🏻 More

by ralphieboy22@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou and Dave
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