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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
July 28, 2021
The service center at Beiner Ford is by far the best service center I’ve ever used and would highly recommend them to any and all. They’re extremely professional and do excellent work. And their price service center I’ve ever used and would highly recommend them to any and all. They’re extremely professional and do excellent work. And their prices are unbeatable! More
by BRIANE40
Verified CustomerEmployees Worked With
Other Employees :
Benny D'Angelo, Claudia Pacheco, Frank Garcia
July 27, 2021
Great staff, great service! Huge huge thanks to Mr. Simon for being so kind and accomodating to all our inquiries. We are from NJ and we dont mind driving far for the great service! for being so kind and accomodating to all our inquiries. We are from NJ and we dont mind driving far for the great service! More
by annieo
July 23, 2021
Excellent service and team. Very grateful that the team has remained intact. I have been coming to this group since their days at Tower. Will definitely return. has remained intact. I have been coming to this group since their days at Tower. Will definitely return. More
by Ptprep66
Employees Worked With
Marcella - a gem , David Mitchnick
July 22, 2021
Wonderful sales department and finance , I would personally send my friends and family. I am very please with the service outstanding. I highly recommend Biener ford personally send my friends and family. I am very please with the service outstanding. I highly recommend Biener ford More
by naliniekisten
July 21, 2021
Staff is very helpful and knowledgeable!Good location Staff is very helpful and knowledgeable! Good location Good facilities They arranged transportation for customer They offer tea or coffee for t Staff is very helpful and knowledgeable! Good location Good facilities They arranged transportation for customer They offer tea or coffee for their customer Bathroom is clean! More
by JASPALGHOTA79
Employees Worked With
David Mitchnick
July 21, 2021
There service department is great, the staff is great. Tv, coffee while you wait. I would recommend this place others. Thank you David and Marcella. Tv, coffee while you wait. I would recommend this place others. Thank you David and Marcella. More
by Juan
Employees Worked With
David Mitchnick
July 17, 2021
Marchella is one of the kindest people. She really makes the customer feel listened to and validated. I was treated well from the moment I walked in until I left. the customer feel listened to and validated. I was treated well from the moment I walked in until I left. More
by Denalidad13
Employees Worked With
David Mitchnick
July 17, 2021
Excellent service by a friendly and professional staff. The online appointment process was smooth and easy. I aim to be a repeat customer in the future. The online appointment process was smooth and easy. I aim to be a repeat customer in the future. More
by CHRISTOPHER.HIGGINS
Employees Worked With
David Mitchnick
July 16, 2021
Excellent service! Much better than I expected. Unlike other Ford dealers, Biener is top notch, best in class. Thumbs up for a job well done. other Ford dealers, Biener is top notch, best in class. Thumbs up for a job well done. More
by Harry
July 16, 2021
Everyone involved is a true professional . From sales to finance to service manager to the service techs. They all know their jobs and they all care about pleasing the customers. finance to service manager to the service techs. They all know their jobs and they all care about pleasing the customers. More
by Tommcat1425
Employees Worked With
The tech that worked on my truck on July 13 th . I didn’t get his name but he was top notch . , Benny D'Angelo, Louis Del Balzo, David Mitchnick
