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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
October 15, 2021
Once again, Biener Ford makes good. A special thank you to Salesperson Danny. He showed no reluctance to help and followed through as promised. He answers messages and returns calls. He made me feel import to Salesperson Danny. He showed no reluctance to help and followed through as promised. He answers messages and returns calls. He made me feel important. Thank you again Danny! More
by Harry
Employees Worked With
Verified CustomerOctober 13, 2021
Louis Del Balzo is the best. He makes everything so easy. The customer service is excellent, attentive to all my needs and goes over and beyond to make the process as easy as possible. I know my car easy. The customer service is excellent, attentive to all my needs and goes over and beyond to make the process as easy as possible. I know my car is in great hands when i hand him the keys. More
by dab308
Employees Worked With
Louis Del Balzo
October 10, 2021
Since the time I got this dealer to the time I left the customer service was excellent, very kind people attending any inquiry and service on time. customer service was excellent, very kind people attending any inquiry and service on time. More
by jorge
Employees Worked With
Marcela from service office , Louis Del Balzo
October 07, 2021
I recently purchased a used car. Mr. Ali overcharged me almost $ 3000 in phantom fees. I reached out to management. My situation has not been resolved. Now , I must take take to claims court. And make a re almost $ 3000 in phantom fees. I reached out to management. My situation has not been resolved. Now , I must take take to claims court. And make a report with the state attorney general More
by jegermain
Employees Worked With
Ali, Rich Pizzo
September 27, 2021
I would like to thank Louis, the new service manager, for expediting the repair of my 2010 Ford Explorer. It has been there for quite some time waiting for a part. I truly believe without his help my car wou expediting the repair of my 2010 Ford Explorer. It has been there for quite some time waiting for a part. I truly believe without his help my car would still be there. More
by osierramantone
Employees Worked With
Louis
September 23, 2021
Very easy to deal with. Prompt. Courteous Best Very easy to deal with. Prompt. Courteous Best dealership I’ve dealt with for both Sales and service Very easy to deal with. Prompt. Courteous Best dealership I’ve dealt with for both Sales and service More
by binny9
Employees Worked With
Other Employees :
Benny D'Angelo, Louis Del Balzo, David Mitchnick
