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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
Verified Customer
November 16, 2021
Went for oil consumption it took 30 days to add oil n check valve. On top of that When I got my vehicle they scratch my rear fender against the pole, and to top it off they kept it quit. Luckily I inspe check valve. On top of that When I got my vehicle they scratch my rear fender against the pole, and to top it off they kept it quit. Luckily I inspected it before leaving the parking lot. Almost got stock with a damage fender. Ford should kicked these honest dealer out of the Ford . More
by METMOOD
Employees Worked With
Chris Urena No star, David Mitchnick
November 13, 2021
Best service manager “Louis “On top of the problem and Best service manager “Louis “ On top of the problem and fixed no problem Thanks Louis Best service manager “Louis “ On top of the problem and fixed no problem Thanks Louis More
by GARY91
Employees Worked With
Louis Del Balzo
November 10, 2021
It was my first time there, they were friendly and professional, but if they can concern about the costumers time schedule a little more ,than will be perfect. professional, but if they can concern about the costumers time schedule a little more ,than will be perfect. More
by Mickey
Employees Worked With
Chris
November 10, 2021
Was at Biener for a service and warranty issue. The service was done in 1 hour and the warranty part was ordered. Also spoke with the finance manager regarding purchasing my car off lease in a few mont service was done in 1 hour and the warranty part was ordered. Also spoke with the finance manager regarding purchasing my car off lease in a few months. The dealership is spotless and all of the employees are very friendly. More
by Janetviel347
Employees Worked With
Chris Urina, Benny D'Angelo
November 10, 2021
Dealer has good sales person like Simon. He knows about car very well and what the customer needs. car very well and what the customer needs. More
by Jenny
November 06, 2021
All employees I dealt with were very professional, pleasant, knowledgeable and helpful. I couldn’t have asked for better help and treatment in my pursuit of a new car. pleasant, knowledgeable and helpful. I couldn’t have asked for better help and treatment in my pursuit of a new car. More
by Lyndad1211
