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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
February 05, 2022
The dealership is courteous and efficient and took care of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really apprec of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really appreciate that. More
by Chanel
Verified CustomerEmployees Worked With
David is actually no longer there and it was Chris and Louis, David Mitchnick
February 04, 2022
Excellent service! The service was top notch quality and I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropp I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropping off my car. More
by EDUARTKULLA74
Employees Worked With
Chris
February 03, 2022
Chris and Louis were professional, courteous, and fast. The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when needed. More
by D
Employees Worked With
Louis Del Balzo
February 02, 2022
Fake advertisement car was listed for 40,990 was charged over 52,000 for vehicle told me it was a mistake that manager Ali would take care of that and damage of headlight that was 3 months ago. Tried contac over 52,000 for vehicle told me it was a mistake that manager Ali would take care of that and damage of headlight that was 3 months ago. Tried contacting general manager Rich Pizzo to no avail also said he would talk to Ali totake care of this still waiting. Forced to go legal route buyer beware. More
by Franidi1355
Employees Worked With
Manager Ali , Rich Pizzo
February 01, 2022
Prompt efficient service, courteous and polite employees that actually enjoy their jobs because you can tell by the way they treat their customers. They contact you right away when the car is ready and it’s that actually enjoy their jobs because you can tell by the way they treat their customers. They contact you right away when the car is ready and it’s waiting for you at the door. I have Nothing but good things to say about this dealership and the service department. Thank you for a job well done. More
by Marsha Kolomick
Employees Worked With
Chris Utens, David Mitchnick
