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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
March 01, 2022
Work was accomplished in a short amount of time. I was able to wait for my vehicle and work from the location. Friendly staff knowledgeable staff I was able to wait for my vehicle and work from the location. Friendly staff knowledgeable staff More
by HENRYR49
Verified CustomerEmployees Worked With
David Mitchnick
February 27, 2022
Bieber Ford provides great service, has a friendly staff, and a very accessible team. Will be back for my next car. and a very accessible team. Will be back for my next car. More
by dr.deepansingh
February 25, 2022
A great service dealership and service center. All the employees and managers are courteous and very helpful. It's a pleasure has my vehicle serviced at this location. All the employees and managers are courteous and very helpful. It's a pleasure has my vehicle serviced at this location. More
by IT_ZO
Employees Worked With
Louis Del Balzo, David Mitchnick
February 24, 2022
I asked to have things checked and we’re not done. I am also disappointed with recalls but I do understand supply chain issues which is not really Biener fault I am also disappointed with recalls but I do understand supply chain issues which is not really Biener fault More
by JOHNMITSJR
Employees Worked With
Chris
February 23, 2022
After weeks of searching and shopping for an suv. Biener made it feel like a no brainer. Jeremy and his team made it feel easy and there was never any pressure or aggressive sales pitch. Biener made it feel like a no brainer. Jeremy and his team made it feel easy and there was never any pressure or aggressive sales pitch. More
by Henry.alarcon182
Employees Worked With
Benny D'Angelo, Jeremy Simms
February 21, 2022
I’ve never gotten a problem solved. This is the third time in six months I had to bring my car in for the same issue, each time losing time and days of use of the car. And in the end th This is the third time in six months I had to bring my car in for the same issue, each time losing time and days of use of the car. And in the end they just return it saying nothing is wrong. I picked it up Friday and today it again doesn’t start. Need I say more!?!? More
by Rabbi
Employees Worked With
I don’t know names
February 15, 2022
Great service department. Louis and Chris were great in getting my car diagnosed and fixed. They are patient and professional. Explained the problem with my car and gave me he Louis and Chris were great in getting my car diagnosed and fixed. They are patient and professional. Explained the problem with my car and gave me helpful information. I appreciate the staff in sales for their willingness to answer any questions about new vehicles. More
by Focus Betsy
Employees Worked With
Chris Urena, Louis Del Balzo
February 15, 2022
Good service. One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk wa One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk was was very helpful. The facility was clean. It would be nice if the vehicle returned would also be cleaned. More
by BENLACHMAN
Employees Worked With
Chris Urena, David Mitchnick
February 09, 2022
It took half of the time I had been told, which was great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. More
by Haltrink
Employees Worked With
David Mitchnick
