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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
April 01, 2022
Courteous, professional service. Despite dealing with a difficult situation, Danny, Chris and the Beiner Ford team could not be more helpful. Ty Despite dealing with a difficult situation, Danny, Chris and the Beiner Ford team could not be more helpful. Ty More
by Jrossillo
Verified Customer
March 31, 2022
The service manager was awesome and so was my technician. My only gripe is the cost for “the works” package. It was $123 for basically an oil change and tire rotation. That is way too high a price for su My only gripe is the cost for “the works” package. It was $123 for basically an oil change and tire rotation. That is way too high a price for such a basic service. More
by MONTESUMMA1
Employees Worked With
Service manager working yesterday
March 29, 2022
Very happy with my experience. No pressure, stuck to their word, quick purchase. Simon was exceptional! No pressure, stuck to their word, quick purchase. Simon was exceptional! More
by Shanesully
March 29, 2022
I drop of my car to fix it they took long time to fix but still ford pass not responding and they don’t know how to fix it now I m bringing my car to them next week again. still ford pass not responding and they don’t know how to fix it now I m bringing my car to them next week again. More
by Rinkuroyusa
Employees Worked With
David Mitchnick
March 28, 2022
Everyone was professional, from the Salesman to the Finance Manager. Paid the price that was advertised, and there was no hard sell on any warranty, it was here was the cost, if you want it take it, if Finance Manager. Paid the price that was advertised, and there was no hard sell on any warranty, it was here was the cost, if you want it take it, if not, that's OK too. Plenty of quality pre-owned, you will find a car to go home with. More
by User-bae9866a40
Employees Worked With
Benny D'Angelo, Jeremy Simms
March 27, 2022
FABULOUS EXPERIENCE! Chris in Service had me call when I got to my workplace. Within the hour his staff retrieved my car from my job. An oil change was due and a recal Chris in Service had me call when I got to my workplace. Within the hour his staff retrieved my car from my job. An oil change was due and a recall needed addressing. They elected to rotate my tires and check my fluids. Chris called me for my Ford Pass ID number. Chris applied the points I had accumulated to the service. The team returned my car before my workday was over. The entire extremely pleasant experience cost me nothing. The points covered everything. Grateful and delighted, Patti Shields More
by pattiink
Employees Worked With
Chris at Service Desk. Two gentleman who picked up and delivered my car back to me
