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Biener Ford
Great Neck, NY
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 512 reviews
April 16, 2022
Suddenly our right front tire was low on air. Biener quickly discovered a nail and fixed the flat. The people there are gracious, friendly and professional. Biener quickly discovered a nail and fixed the flat. The people there are gracious, friendly and professional. More
by SHERI.WHALEN
Verified CustomerEmployees Worked With
David Mitchnick
April 15, 2022
You people are too expensive way too expensive I would never do business with you people again never nice to people all you do is take the money never do business with you people again never nice to people all you do is take the money More
by GREG24080
Employees Worked With
David Mitchnick
April 12, 2022
First time visiting Biener ford, and I have to say from Service Mgr. Lou to Service adviser Christian, just top notch Service and professionalism. Will be back for all my Service needs. Service Mgr. Lou to Service adviser Christian, just top notch Service and professionalism. Will be back for all my Service needs. More
by Wvergez
Employees Worked With
Christian. , Louis Del Balzo
April 08, 2022
Nice service and I will recommend to my friend. I am very happy with my new ford. I am very happy with my new ford. More
by felixkam86
April 08, 2022
Very knowledgeable, and very helpful! Always available for my questions, and very courteous. Great finance department too! Always available for my questions, and very courteous. Great finance department too! More
by Peter
April 08, 2022
Definitely a nice clean atmosphere . .Attentive service with positive results! 5 star service definitely worth the trip and time...Appreciate you all .Attentive service with positive results! 5 star service definitely worth the trip and time...Appreciate you all More
by TAZ3722
Employees Worked With
David Mitchnick
April 06, 2022
They accommodated me almost a week after I reported the issue. They returned the vehicle dirty, With the finger prints and dirt stains all over my sunroof on my light gray interior. Now they told m issue. They returned the vehicle dirty, With the finger prints and dirt stains all over my sunroof on my light gray interior. Now they told me that I have to return the car for them to clean it... I live 40 miles away from the dealership and it's a huge hassle not mentioning it's adding mileage to my allowable lease mileage agreement . More
by ANTKIEWICZT
Employees Worked With
David Mitchnick
April 03, 2022
Lou was great, the true meaning or a manager, he went above to see that my work van was fixed properly. After another Dealer in Hempstead kept it for more than a month and constantly feed me lieLs about above to see that my work van was fixed properly. After another Dealer in Hempstead kept it for more than a month and constantly feed me lieLs about the status of repairs and then returned it to me with damage they did causing a major oil leak.Lou and his team repaired what they did and ultimately through a few visits trying to completely satisfy me as the original repair that I brought it to Hempstead for was determined to have never even been done. Lou did the complete repair and being that this is my livelihood he went the extra, getting it done in just 2 days. I will continue to only go to Lou and Biener Ford and have recommended them to many friends. More
by solutionshri7
Employees Worked With
Louis Del Balzo
