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Biener Ford

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.7
512 Reviews
At Biener Ford we want your experience to match your expectations. For over 90 years, the Biener family has proudly served the Long Island community. We aim to surpass your car buying expectations through excellent customer service. The moment you walk into our showroom, which features the latest Escape, F-150, Fusion, Edge, and Explorer, we intend to help you find a new or used vehicle to fit your needs.
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661 Northern Blvd

Great Neck, NY

11021

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Showing 512 reviews

February 01, 2023

Amazing service fans friendly. I would definitely recommend their service department to all my friends More

by SHN5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Del Balzo, Rich Pizzo
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Mar 08, 2023 -

Biener Ford responded

We're thrilled to hear that you had an exceptional experience, and we're grateful for you to take out time and share it with us. Thank you!

February 01, 2023

Great sales approach and service from Andre Vega and the whole team. Would highly recommend. More

by CHRISMVELEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Vega 5 stars!, Benny D'Angelo, Frank Garcia
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Mar 08, 2023 -

Biener Ford responded

We're overjoyed to receive your 5-star rating, and thank you for taking the time to share your experience with us.

January 26, 2023

Best service I’ve ever had at a car dealership. Top rating for sure. Highly recommended. More

by MTSHIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Lou 5 stars as well. , Benny D'Angelo
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Mar 08, 2023 -

Biener Ford responded

We are delighted to hear that you had a 5-star experience and appreciate you for sharing it with us.

January 21, 2023

I leased a new 2022 Explorer from Andre Vega and he was a pleasure to deal with. I also serviced my 2020 Explorer and everything went smoothly. More

by SALTRUPIANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Negrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Vega, Benny D'Angelo
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Mar 08, 2023 -

Biener Ford responded

That's great! It is fantastic to hear that your experience was a good one, and we appreciate you for sharing it with us.

January 19, 2023

now very good thank you for simon . have a nice day. great placed my friend also like. More

by KOOGICHUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Biener Ford responded

It is great to hear that your experience was a 5-star one, and we are grateful that you took the time out of your day to share it with us. Thank you!

January 15, 2023

I highly recommend this FORD service center. I needed a last minute oil change/tire rotation and they accommodated me right away. They were very reliable - they found a couple of other things th More

by BELLAKIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou & Anthony
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Mar 08, 2023 -

Biener Ford responded

We're so happy to hear that our team could come through for you last minute during your time of need! Thank you for coming in to see us, we look forward to serving you and your vehicle again in the future.

January 14, 2023

Lou helped me out so much, he is the best! ! He got my car in when I was in a time crunch! More

by ALEXISASHERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Del Balzo
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Mar 08, 2023 -

Biener Ford responded

We're glad we could help you out in a pinch! Thanks for sharing, we hope to serve you again soon.

January 14, 2023

Chris was super nice and helpful. Highly recommend . Top notch service, extremely fast and reliable More

by ADINYC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Pizzo
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Mar 08, 2023 -

Biener Ford responded

We're elated to know that you had an incredible experience and are thankful that you took the time to share it with us. Thank you so much!

January 11, 2023

Quite refreshing to find a Ford dealer with disposition and customer relations in vast contrast to corporate suite incompetence of Ford Motor Co More

by attorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 08, 2023 -

Biener Ford responded

We're thrilled to hear you found us to be refreshing! Thanks for sharing, we look forward to seeing you again soon.

January 04, 2023

Very friendly and prompt service was excellent customer service very good . My car wait time was exactly on time More

by vadwantie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kurinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Garcia, Jeremy Simms
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Jan 11, 2024 -

Biener Ford responded

Thank you for taking the time to share your experience! We look forward to serving you again soon.

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