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48 Reviews of Bical Auto Mall - Service Center
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May 29, 2019
Here 3 hours & no one worked on my car ye . So I set up a 9:30 appointment... here it is 12:45 and nobody started workn on my car as of yet .. this is just ridiculous. .. no one never called to So I set up a 9:30 appointment... here it is 12:45 and nobody started workn on my car as of yet .. this is just ridiculous. .. no one never called to tell me this .. this is poor customer service at it's best. Why set an appointment for a certain t ..I'm time then dont see me till afte 1 .. my last time coming here .. More
by Cleo41
Employees Worked With
December 06, 2018
Charlie for sales for Warren I came in for service with engine light on and traction indicator on first my 2012 Cruze and left with a 2018 Cruze. Charlie senior has been selling I came in for service with engine light on and traction indicator on first my 2012 Cruze and left with a 2018 Cruze. Charlie senior has been selling me cars since I was about 20 years old. Always working great deals for me. Service has always been second to none. More
by Wking
September 08, 2018
Love Love Love I Love this place, the staff is amazing and the level of Hospitality is supurb. Thank You again Andrei & Matthew for you assistance!!! 👍🏽 Love my ne I Love this place, the staff is amazing and the level of Hospitality is supurb. Thank You again Andrei & Matthew for you assistance!!! 👍🏽 Love my new Car More
by NGordon26
June 21, 2018
The best dealership I went to bical for an oil change.. while waiting I spoke to Charlie Albanese about getting a new car.. Charlie spent time with me to see what my opti I went to bical for an oil change.. while waiting I spoke to Charlie Albanese about getting a new car.. Charlie spent time with me to see what my options were... He was so good and I was able to work out leasing a 2018 xt5...thank you Charlie.. me and my wife love this suv... thanks again More
by Tiger8907
Employees Worked With
May 22, 2018
GREAT CUSTOMER SERVICE Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding cust Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding customer service. Great overall experience. More
by ALROB
Employees Worked With
Other Employees :
Anthony Squeo, Donald in parts dept., Michael Ricketts
May 10, 2018
Excellence with service Dept. I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Antho I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Anthony followed through and made certain that everything was taken care of in a timely manner. Anthony has followed up with me to make certain that all of my concerns have been addressed. A true professional who really cares about the customer and will go the extra mile to make certain of customer service and customer satisfaction. I would highly recommend Bical (Kristal) auto mall . Alan Wahrsager -BROOKLYN NY More
by ALROB
December 21, 2017
Outstanding Service team. Upon the second attempt to rectify an issue relating to a shudder in the engine bay,Marilyn called me to say that the manager Anthony drove the truck Upon the second attempt to rectify an issue relating to a shudder in the engine bay,Marilyn called me to say that the manager Anthony drove the truck and found the problem. Knowing my frustrations, they took every opportunity to correct the issue in time for me to be able to have the truck that evening and i was able to get to my weekend family trip. I was very satisfied with the work and open communication from the team. Great job!! More
by Ricardo Nelson
Employees Worked With
Anthony and Marilyn
October 11, 2017
Charlie Albanese is the best charlie has been our go to guy for cars we come all the way from nj to get our cars from charlie Albanese we tell all our friends to go see charlie charlie has been our go to guy for cars we come all the way from nj to get our cars from charlie Albanese we tell all our friends to go see charlie More
by donna and john
Employees Worked With
September 11, 2017
Service Great customer service and response. I was taken care of efficiently and was out quickly. Very pleased with experience. Can't wait see new location! Great customer service and response. I was taken care of efficiently and was out quickly. Very pleased with experience. Can't wait see new location! More
by Joyciebs
August 23, 2017
Great Service Service was done in a timely manor, and with professionalism. Went in for oil change and they also rotated the tires. Service men were great. Service was done in a timely manor, and with professionalism. Went in for oil change and they also rotated the tires. Service men were great. More
by Peter123
Employees Worked With
Dave George
