Bical Auto Mall - Service Center

Literally the worst Service department. Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fa Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fault they can't fix anything due to incompetence. Absolutely stay away from this place. More

Closed Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Ray owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Raykhman Local Guide·52 reviews·4 photos Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be … More Photo 1 in review by Raykhman C Franqui Local Guide·48 reviews·31 photos 2 weeks ago New For what I needed in a pinch? Yes. Will I be returning if I don't have to? No. The person who handled my service was not able to communicate the services being rendered in different ways. When I asked a question, they just repeated the same … More Bical Auto Mall Service (Owner) 2 weeks ago Thank you for sharing your experience with us. We understand that clear communication is vital during service appointments, and it's unfortunate to hear that we fell short in this area. At Bical Auto Mall, we strive to provide comprehensive information about our services, and it seems that wasn’t your experience. We truly appreciate your feedback regarding the warranty information and the service details, as this will help us improve our processes. We're also glad to hear that the restroom was clean and the waiting area was comfortable. Your concerns about the tips, the HVAC service, and the overall transparency of the billing process are important to us. Please feel free to reach out directly so we can address your concerns further. Thank you for choosing Bical Auto Mall, and we hope to earn your trust back in the future. Best, The Bical Auto Mall Team Adrianna James 4 reviews a month ago DO NOT EVER BRING YOUR CAR HERE. Since Peter & Gabriel left it’s been nothing but attitude Everytime I call. I TOOK MY CAR IN TWO MONTHS AGO- still don’t have it back. I have called for updates and not only has nothing been done but … More 1 Bical Auto Mall Service (Owner) a month ago We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Lux Exterior 1 review a month ago NEVER COME HERE TO GET YOUR CAR SERVICED. LARRY PARTS IS THE RUDEST “manager” you’ll ever run into. Took them three weeks to replace a tire and I got the run around Everytime I called. I never leave reviews but this deserved one. Save you time and energy and go somewhere else. Bical Auto Mall Service (Owner) a month ago Thank you for sharing your feedback. We understand your frustration and will address your concerns internally. If there's anything we can do to assist you further, please don't hesitate to reach out. Your experience is important to us at Bical Auto Mall. Best, The Bical Auto Mall Team Book online Raykhman Local Guide·52 reviews·4 photos 4 hours ago New Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be deceived, lied to and have a fraudulent claim filed against my Liberty Mutual insurance. Larry "this isn't my first rodeo " Walder was the "manager" when I drove my car into the repair shop. My car was just leased with this outfit 500 miles total since leaving the dealership lot. The sales rep Ali Kazmi was very open and honest, such that I leased 3 Cars under his guidance. This is polar opposite from the grotesque individual Larry Walder. My wife was driving on the FDR and the rear bumper fell off the vehicle. We didn't get into an accident, didn't hit anything or anyone. " yes you did " tells me the repulsive Larry Walder. This isn't my 1st rodeo keeps muttering under his breath. I fully expected this to be covered under warranty, it's a brand new car. And there was no accident "I need your insurance " tells me the repulsive Larry Walder. Liberty Mutual he More

Having Charles Albanese as a rep makes it worthwhile for me to travel from the Bronx to trade my car in. He always checks in during the year and gives me the reminders that I need. The manager at this site me to travel from the Bronx to trade my car in. He always checks in during the year and gives me the reminders that I need. The manager at this site is also very helpful. More

I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I noticed scratches on the hood and under the hood the air cleaner outlet duct has this brown crud on it. And when you put the AC on you smell cleaner fluid. So I had to wait until Monday April 15 to call when they opened. Just so you know the car only has 3800 miles on it and I put it away for the winter, so it's never in the snow or the salt on the roads. So I brought the car there Monday April 15 to show them and they said they would get back to me. Nobody calls and every time I call I was told the manager was not in. Today is April 18 and I called and they told me they would call right back to me. I waited and nobody called. So I gave them plenty of time before I had to write this review. I spent over $600.00 so I think I deserve a little courtesy to have this taking care of. You think they would take responsibility and not blame me. when I took my car in I checked it all out, there were no issues but they said that's the way I brought it in. So I told them they lost 2 customers, my wife who needs a car and service and me. And I told them I would never recommend this place they could care less. Don't never buy from this dealership because you will be sorry. More

Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick departmentIt's with my car and what's very courteous and quick More

I brought my car in for an appointment (8:00 AM). My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an h My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an hour from 12-1. My car was finally completed by 1:45. Just under 6 hours in not acceptable. My time is valuable. Other than my salesperson or advisor, no one came to speak with me. Terrible service. The last time I was there for 3 hours to add a option that was not set up at purchase. More

I went to buy Z71 from Bical Auto Mall Motors Flatbush, We agreed on one deal with Megan Soroka financed manger and Ali Kazmi sales person and the paper work I received is totally changed and unknown charg We agreed on one deal with Megan Soroka financed manger and Ali Kazmi sales person and the paper work I received is totally changed and unknown charges on paper that time I didn’t realized because they cover computer screen, fully trained and smart in stealing innocent and hard worker’s people money, same day I told them that this is not right deal and they said this is may be something computers mistake but you can come to us and we’ll talk about it but after that they didn’t want to change anything and now I have to pay $10000 extra and plus interest for there pocket So be careful and I highly request to all hard workers and innocent people please don’t choose this showroom to buy vehicle find a true dealership More

My wife & I came in for service for our vehicles with David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a grea David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a great person who is direct & will be honest with you on the sales & is very knowledgeable. I been dealing with Charlie for over 7 years & I’m very satisfied with his service whom I would recommend anyone to talk too. More

I am writing inference to mr mark in the body shop..He was patient and extremely professional. was patient and extremely professional. More