Bical Auto Mall

Good Car Leasing Experience I am very happy with my new car. The whole process was easy, Andrei was very helpful during the process. I definitely will recommend Kristal Auto Mall I am very happy with my new car. The whole process was easy, Andrei was very helpful during the process. I definitely will recommend Kristal Auto Mall. Thank you. More

Denali Day Excellent staff and very helpful. It was a complete pleasure to work with them. I would gladly recommend this dealership!! Andre and Jamil were gre Excellent staff and very helpful. It was a complete pleasure to work with them. I would gladly recommend this dealership!! Andre and Jamil were great! More

Almost like being at home Great service exceptional deals made to sell. Im very pleased with my lease. David was awesome. I had alli need and going into a second option lease w Great service exceptional deals made to sell. Im very pleased with my lease. David was awesome. I had alli need and going into a second option lease went smoothly More

To purchase a new vehicle The overall review was good staff was very friendly Andrew was very knowledgeable and helpful showing and teaching features of car also George was The overall review was good staff was very friendly Andrew was very knowledgeable and helpful showing and teaching features of car also George was helpful in showing me the car I was interested in the day before More

Great & Helpful Staff They helped me get into another vehicle after an auto accident. Worked with my budget and I was back on the road. A+ Would recommend. They helped me get into another vehicle after an auto accident. Worked with my budget and I was back on the road. A+ Would recommend. More

I was treated very well by this dealership. I was treated very well at this dealership. They were thorough and handled all aspects of my transition from my old 1996 Maxima to my new 2016 Buick I was treated very well at this dealership. They were thorough and handled all aspects of my transition from my old 1996 Maxima to my new 2016 Buick Encore! Everything from the salesmanship to the final detailing and clean up of my car was efficient and well done. I would recommend Kristal highly. More

Excellent Car Salesman Mr. Gregory Hampton was extremely patient and knowledgeable about all of the vehicles in his dealership. I didn't feel any pressure to buy. In fact , Mr. Gregory Hampton was extremely patient and knowledgeable about all of the vehicles in his dealership. I didn't feel any pressure to buy. In fact , I left and came back later that day because I felt very comfortable with Mr. Hampton. I highly recommend him. I'm confident that any buyer will be satisfied with his service. More

Horrible service and communication Don't ever come here,especially if you don't know much about cars.They will lie to you to get more money out of you by telling you there are repairs o Don't ever come here,especially if you don't know much about cars.They will lie to you to get more money out of you by telling you there are repairs outside of the scope of work you asked for. They also tack on unnecessary repairs in order to get more money out of you. More

Wolf in sheep's clothing Kristal auto mall I had an amazing experience when dealing with Courtney and Sandra prior to the sale of the vehicle. They worked with me to provid Kristal auto mall I had an amazing experience when dealing with Courtney and Sandra prior to the sale of the vehicle. They worked with me to provide the best deal and were very responsive. Unfortunately, all of that was tainted by after sale service. in order to close the deal Sandra had promised me a power lift gate option on the vehicle. After some consideration of cost from other dealers I had finally settled with closing the deal at krisal auto mall. Everything was fine until I got home and noticed that the lift gate option was not on the vehicle. I called the dealer immediately and they apologized for the mistake and said that Sandra would call me back after two days with a solution. I never received that call and my attempt to reach her myself was fruitless. She is never available and my messages are never returned. Additionally, during signing another "error" occurred where the fee was miscalculated and I needed to pay additional $100 above the agreed amount due at lease signing. I did not make a big deal about it at the time when looking at a big picture of the amount already being spent on the car. But the lift gate promise is a second mistake that I just cannot excuse. More

David Ramoutar I took my Hummer H3 in for recall work. I was on time for my appointment they took me right in and David Ramoutar the service advisor treated me with I took my Hummer H3 in for recall work. I was on time for my appointment they took me right in and David Ramoutar the service advisor treated me with the upmost respect and kindness. the service staff were on point also. Thanks David!!! More