Bical Auto Mall

Impeccable Service Purchased my new vehicle from here yesterday. I was very pleased with the professionalism and how diligent they worked to provide me with the best cus Purchased my new vehicle from here yesterday. I was very pleased with the professionalism and how diligent they worked to provide me with the best customer service. My sales associate was very attentive and described everything in detail. I highly recommend this dealership for your purchasing needs. I am totally satisfied. More

Awesome Mr. McKenzie was very professional and knowledgeable. He was very patient with our many questions. I would buy my next car from your company because o Mr. McKenzie was very professional and knowledgeable. He was very patient with our many questions. I would buy my next car from your company because of his professionalism. More

Very helpful and professional customer service We just came to auto mall take a look on Chevy models ( not to big size and price ). So, we found Chevy Trax 2017 pretty nice car and not to ex We just came to auto mall take a look on Chevy models ( not to big size and price ). So, we found Chevy Trax 2017 pretty nice car and not to expensive ( depending on extended or not car repair coverage). We drove bake to home on NEW car . Not bad at all. More

A Great experience I've dealt with several different dealerships and they were the best I've ever dealt with. They were very knowledgeable and courteous to all my questi I've dealt with several different dealerships and they were the best I've ever dealt with. They were very knowledgeable and courteous to all my questions. I'm very happy that they were able to help me choose my very first SUV. I highly recommend them. More

Charlie got us a good deal I’ve been shopping for a new EV to replace my BMW i3 and only Kristal Auto Mall had the Bolt in stock. I was able to get the color I wanted at a good I’ve been shopping for a new EV to replace my BMW i3 and only Kristal Auto Mall had the Bolt in stock. I was able to get the color I wanted at a good price thanks to Charlie Alabanese. Nice guy and was familiar with the car. -Kris More

Wonderful Experience I had a wonderful experience at Kristal Auto Mall. Phil and Dave were friendly and accommodating. They patiently helped me find a quality, well-suited I had a wonderful experience at Kristal Auto Mall. Phil and Dave were friendly and accommodating. They patiently helped me find a quality, well-suited vehicle. They also took the time to coordinate a lease at my price point. I highly recommend this dealership. More

Great Service Service was done in a timely manor, and with professionalism. Went in for oil change and they also rotated the tires. Service men were great. Service was done in a timely manor, and with professionalism. Went in for oil change and they also rotated the tires. Service men were great. More

Thank You Dave George I brought my old 2007 Tahoe in for repairs, but after seeing how much work needed to be done, I decided it was time for a "new" used Tahoe. I had my h I brought my old 2007 Tahoe in for repairs, but after seeing how much work needed to be done, I decided it was time for a "new" used Tahoe. I had my heart set on a BEAUTIFUL 2015 Tahoe that had all the bells and whistles, but was concerned about the cost, since we are still repairing our home after hurricane Sandy made a mess of it. When I explained this to Dave George, he told me of a 2009 Tahoe that had just came in. He could've sold me the higher priced vehicle very easily, but he did the right thing and told me about the lower cost 2009. The 2009 Tahoe was in GREAT condition, low mileage and CLEAN! Thank You Dave George for all your help!! I will be coming back to you for my next car, without a doubt! xo More

My new Traverse I originally went to your dealership with my wife ready to look at all SUVs that you had to offer. We looked at the GMC Acadia, the Buick Enclave and I originally went to your dealership with my wife ready to look at all SUVs that you had to offer. We looked at the GMC Acadia, the Buick Enclave and the 2017 Chevy Traverse. Andrei was incredibly helpful from the moment we stepped in. Traveling with my five year old daughter and two month old son, it can sometimes be difficult to talk business, so to speak. He took his time and understood my situation, answering several questions more than once as I dealt with the confusion. While talking numbers he had mentioned the 2018 Chevy Traverse had just hit your lot. He walked me to the new car area and I knew from the moment I set in it that this was the vehicle we were looking for. Doing our best to be smart consumers, we did our homework and visited several other dealerships. We returned to Kristal with a number in mind and Andrei and Jamil worked to get us to where we had to be. This morning I arrived with my mother to pick up the car and was given a full step by step tutorial of how the car worked along with the OnStar system and the brand new interface within the vehicle. The finance manager, Dan, was personable and friendly and worked to get us in and out as quickly as possible. From start to finish everyone I dealt with within this dealership was friendly, patient, knowledgeable and willing to do just about anything to make my experience as easy as possible. I've already got a couple of compliments on the vehicle and you can be sure I told whoever was asking me about it where to go to get the best possible experience. Thank you for everything and I'm hoping this is the beginning of a relationship for years to come. Charles Cottone More

Excellent Service Entering an auto show room is often done with a bit of trepidation because you are invariably confronted by high pressure sales people. This is d Entering an auto show room is often done with a bit of trepidation because you are invariably confronted by high pressure sales people. This is definitely NOT the case at Kristal. I was politely approached by Mr.Charles Griffin who took utmost care to ensure that our visit will be a pleasant experience. Although I made it clear that we were not quite ready to acquire a new vehicle - it did not deter his willingness to show us the available models on the lot. At the end of the tour, his simple request was for us to identify a vehicle of our choice, and he will be more than happy to provide the monthly leasing cost and the required down payment. His proposal fell within our budget range, and needless to say - in 45 minutes we were able to successfully 'close the deal'. We got the car we wanted at a price we anticipated. I would highly recommend Mr. Charles Griffin to anyone seeking the services of a polite and well mannered individual, in addition to having a high level of expertise in the products he is representing. More