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Bical Auto Mall
Brooklyn, NY
841 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 841 reviews
January 05, 2024
The representative was very professional, had knowledge of the product, listened to my necessities and didn’t sell me what I do not need. I will recommend your dealer 100%. of the product, listened to my necessities and didn’t sell me what I do not need. I will recommend your dealer 100%. More
by carmenziller
Employees Worked With
Jimmy Acosta
January 02, 2024
Rosanne Bezerra was my salesperson and she was outstanding. She is very knowledgeable with the vehicle, was able to demonstrate it's features. Lastly, but most importantly, she has been in r outstanding. She is very knowledgeable with the vehicle, was able to demonstrate it's features. Lastly, but most importantly, she has been in regular contact with me for the past month and a half. She is checking in to see if I'm happy with the vehicle or if I have any questions or concerns. She is very professional in her demeanor and thorough in her follow up contact. More
by anthony@wavecentralrf.com
Employees Worked With
Rosanne Bezerra
December 30, 2023
Outstanding and great experience , dealing with Charlie A is like dealing with family. He went above and beyond to make sure ever... is like dealing with family. He went above and beyond to make sure ever... More
by jmscape
Employees Worked With
December 29, 2023
The entire staff was respectful and friendly. Charlie Albanese was a phenomenal salesman.Thanks, Charlie! Charlie Albanese was a phenomenal salesman.Thanks, Charlie! More
by blackbay25
Employees Worked With
December 28, 2023
I have been going to them for years. The service is excellent. Charlie Albanese makes is simple and makes you feel like family. making sure you get everything your looking for in a ca The service is excellent. Charlie Albanese makes is simple and makes you feel like family. making sure you get everything your looking for in a car/truck. This is my 4th lease with Charlie, and looking forward to all leasing with him. More
by michaelspastryshop
December 27, 2023
Outstanding and great experience , dealing with Charlie A is like dealing with family. He went above and beyond to make sure everything was good from start to finish. Very professional and honest dealership is like dealing with family. He went above and beyond to make sure everything was good from start to finish. Very professional and honest dealership and highly recommend. More
by LLOYD
December 27, 2023
I have been a customer with BICAL AUTO SALES for over 10 years. The Sales Staff (Andrei McKenzie) is awesome in his efforts to ensure that my experience at BICAL is rewarding. Working in conjunction with ma years. The Sales Staff (Andrei McKenzie) is awesome in his efforts to ensure that my experience at BICAL is rewarding. Working in conjunction with management (Wrenroy Smith), this team of two ensured my total experience at BICAL was indeed totally rewarding and satisfying. I'll continue to refer and recommend my Friends to BICAL AUTO. More
by Colinlewmccammon2
December 22, 2023
I have been a customer of Bical Auto Mall for over 10 years. My salesman Charlie has gone out of his way to make sure my lease experience is seamless and good. Highly recommended. years. My salesman Charlie has gone out of his way to make sure my lease experience is seamless and good. Highly recommended. More
by tata1461
Employees Worked With
December 21, 2023
My experience at BiCal was great. Charlie A was professional, very knowledgeable and attentive - great service. Charlie A was professional, very knowledgeable and attentive - great service. More
by Alan M
Employees Worked With
December 13, 2023
ALWAYS treated like their family, with my best interest truly in mind at all times! truly in mind at all times! More
by bigappel2003
