Bical Auto Mall

Great custom service. Charlie Don't change. I keep the same represent every three years. Charlie Don't change. I keep the same represent every three years. More

Excellent leasing experience. Andrei was so helpful and pleasant. Staff were a pleasure to deal with. First time leasing a Cadillac and would definitely return to and recommend An Andrei was so helpful and pleasant. Staff were a pleasure to deal with. First time leasing a Cadillac and would definitely return to and recommend Andrei and Bical More

I contacted numerous dealers looking for the particular car I wanted without any luck. I was able to find the vehicle at Bical auto mall but was concerned about using Bical as they are located 1.5 hrs from car I wanted without any luck. I was able to find the vehicle at Bical auto mall but was concerned about using Bical as they are located 1.5 hrs from me. was put in contact with Andrei McKenzie who took the time to answer all my questions and concerns about the car and the process of both leasing and financing. I was so comfortable with Andrei and the fact the car was brand new I started the buying process over the phone without physically seeing the car which is out of the norm for me. All paperwork was completed before I even stepped foot in the dealership. On arrival at the dealership Andrei had the car waiting for us and ready to take it on a test drive as agreed. We completed that and spent about 1/2 hr with the finance dept. Once done, Andrei spent close to 2 hrs fully reviewing the car with us and making sure everything was set up for us from OnStar to the my Cadillac app and all onboard apps. Ensuring that both my wife and I were comfortable with the car. I have bought numerous cars from dealerships both used and new. I must say Andrei and Bical offered the best car buying experience I’ve ever had. If you are looking for a new gm or Cadillac I highly recommend you take a look at Bical and ask for Andrei McKenzie as the sales rep. You will not be disappointed. More

Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick departmentIt's with my car and what's very courteous and quick More

Charlie was easy to work with a pure gentleman third car we leased from him we leased from him More

Thank you Bical. The leasing process was quick and easy thanks to Charlie Albanese. He was very transparent and I appreciate that. The leasing process was quick and easy thanks to Charlie Albanese. He was very transparent and I appreciate that. More

DEALERSHIP AND SALEMAN ARE BOTH HELPFULL AND PROFESSIONAL.CHARLIE WAS EXCEPTIONAL WITH DETAILS RIGHT UP TO DRIVER OUT !! PROFESSIONAL.CHARLIE WAS EXCEPTIONAL WITH DETAILS RIGHT UP TO DRIVER OUT !! More

Everyone I worked with was super helpful, knowledgeable, and friendly! Will not be going anywhere else for a car again and will definitely be sending all my friends here for future vehicles! and friendly! Will not be going anywhere else for a car again and will definitely be sending all my friends here for future vehicles! More

Just left Bical with a beautiful new Chevy Trax. I could not praise Roseanne Bezerra more as the sales person. I met her last Saturday, with a few good questions which she answered knowledgeably and I could not praise Roseanne Bezerra more as the sales person. I met her last Saturday, with a few good questions which she answered knowledgeably and added in more information I did not know to ask. She was extremely patient, and was able to speak to the specifics of multiple car types. She knew about different packages and I am very satisfied with the purchase and the experience. More

Charlie was wonderful! He was very easy to communicate with and made our shopping experience so easy. He made sure we were taken care of from start to finish! He was very easy to communicate with and made our shopping experience so easy. He made sure we were taken care of from start to finish! More