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Bical Auto Mall

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
841 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 841 reviews

March 23, 2024

Working with Charlie, at Bical Auto Mall, has always been smooth and a pleasure! Thank you! More

by HeatherL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Bical Auto Mall responded

Hi Heather, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Charlie is a great asset and we're thankful to have him on our team. We appreciate your business! Best, The Bical Auto Mall Team

March 22, 2024

Very bad service I am here 5 times to repair my new car 8000 miles on the car in 8 working days I am here nothing yet it’s a lease car still no good iam tired lease expired on April first waiting to bu More

by Toro740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Ramoutar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Bical Auto Mall responded

We would like to speak with you directly to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Best, The Bical Auto Mall Team

March 18, 2024

Third time buyer. Very honest. Good deals. Charlie Albanese best, no games, no gimmicks salesman. More

by efraimweinberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Bical Auto Mall responded

Efraim, thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

March 10, 2024

The deal was great and the transactions smooth. All due to Charles Albanese there is nothing else to say. More

by Tomdrums192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Bical Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, The Bical Auto Mall Team

March 08, 2024

Charlie is fast, easy to work with, honest. He made the whole process very easy More

by rvalva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Bical Auto Mall responded

Thank you for your review. We're glad to hear that you found the process of buying your vehicle from us to be enjoyable. We look forward to working with you again! Best, The Bical Auto Mall Team

March 05, 2024

Bical Auto Mall made my buying experience easy and pleasurable. I would not hesitate to do business with them again. More

by rhgjr69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roseann Bezerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

February 17, 2024

Thank you for a speedy transaction! Took less than 2 hours to decide, purchase and drive off the lot with a new car! More

by Gdermody64
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

February 17, 2024

Charlie’s excellent & gives outstanding service! !! I’m a long time customer, I highly recommend bical auto mall More

by alexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Bical Auto Mall responded

Alexa, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

February 13, 2024

Great service and help in all aspects in buying a new car along with speed in doing everything More

by heavyt55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Bical Auto Mall responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Bical Auto Mall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, The Bical Auto Mall Team

February 12, 2024

My experience at bical auto mall and salesman Courtney was what I was looking for. Very knowledgeable man who applied no pressure for me to buy. We stayed in constant communication as my vehicle was getti More

by Jowright4816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Bical Auto Mall responded

Jo, thank you for reviewing your time spent at Bical Auto Mall. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Courtney is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, The Bical Auto Mall Team

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