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Bical Auto Mall

Brooklyn, NY

4.7
841 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 841 reviews

May 28, 2024

Great service very knowledgeable sales and finance people . Transparent process at every step was very comfortable More

by charles.cangro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bical Auto Mall responded

Thank you, Charles, for the kind words and the 5-star review! We are thrilled to hear that you had a great experience with our knowledgeable sales and finance team. Transparency is key to us at Bical Auto Mall, and we are glad that you felt comfortable throughout the process. We look forward to assisting you again in the future. Best, The Bical Auto Mall Team

May 28, 2024

Charlie Albanese is the man, I love this guy. His professional manner, no nonsense way of doing business and care not to waste my time is unparalleled. We moved to CT 3 years ago and when we did More

by bgacsal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bical Auto Mall responded

Thank you for your kind words! We are thrilled to hear about the exceptional service you received from Charlie at Bical Auto Mall. We take pride in providing a hassle-free and professional car-buying experience. We truly appreciate your loyalty and look forward to assisting you with all your future vehicle needs. See you next time! Best, The Bical Auto Mall Team

May 27, 2024

Charlie Albanese is the best, Worked hard on giving me a good lease for vehicle Very satisfied with the great service More

by mrsalcal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Bical Auto Mall responded

Thank you for the positive review! We are thrilled to hear that you had a great experience at Bical Auto Mall. We appreciate your kind words and your business. We would love to see you again for your future vehicle needs or please feel free to share your positive experience with others. Thank you! Best, The Bical Auto Mall Team

May 19, 2024

My salesperson went far and beyond to help me find my car. Extremely happy with the service, knowledge and professionalism of the dealership More

by Didicres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bical Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear that our team exceeded your expectations in helping you find your car. Your satisfaction is our top priority at Bical Auto Mall, and we're glad to have provided you with excellent service, knowledge, and professionalism. We look forward to serving you again in the future! Best, The Bical Auto Mall Team

May 14, 2024

Having Charles Albanese as a rep makes it worthwhile for me to travel from the Bronx to trade my car in. He always checks in during the year and gives me the reminders that I need. The manager at this site More

by Jozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Bical Auto Mall responded

Thank you so much for your kind words! We are thrilled to hear that Charles provided you with exceptional service during your visit to Bical Auto Mall. We appreciate your loyalty and trust in us for your automotive needs. Our team is always here to assist you, and we look forward to serving you again in the future. Thank you for choosing Bical Auto Mall! Best, The Bical Auto Mall Team

May 13, 2024

This dealership has been working hard on giving me a good opportunity to lease another vehicle for a good term. More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Bical Auto Mall responded

Thank you, Joan, for recognizing our efforts to provide you with a great leasing opportunity. We appreciate your kind words and look forward to continuing to meet your vehicle needs at Bical Auto Mall. Best, The Bical Auto Mall Team

May 10, 2024

My salesperson was patient, polite and knowledgeable about the car. Very satisfied with the service More

by Didicres
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Bical Auto Mall responded

Thank you for the kind words about our salesperson at Bical Auto Mall. We're delighted to hear that you had a positive experience with our team. We strive to provide excellent service to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Bical Auto Mall. Best, The Bical Auto Mall Team

May 10, 2024

Charlie Charlie Albanese Leasing Manager. Professionalism He's kind Always make me Do the business with Bical Auto Mall More

by cissemc26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Bical Auto Mall responded

Thank you for your kind words about our Leasing Manager and the professionalism you experienced at Bical Auto Mall. We are thrilled to hear that you had a positive experience with us. We look forward to assisting you with any future automotive needs. Best, The Bical Auto Mall Team

April 26, 2024

Good feedback very helpful. I would recommend friends to consider doing business with Bical Auto Mall. More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Bical Auto Mall responded

Thank you for leaving us this great review, Joan! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

April 24, 2024

I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ramoutar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Omard
Apr 27, 2024 -

Bical Auto Mall responded

Thank you for reaching out to us, your experience is taken seriously by our entire team, George. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Best, The Bical Auto Mall Team