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Bical Auto Mall
Brooklyn, NY
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
February 18, 2022
Incredible experience overall! Shay at Bical Auto Mall made purchasing a vehicle out of state super easy. Megan in finance and Used Car Manager Pete were both incredibly helpful as Shay at Bical Auto Mall made purchasing a vehicle out of state super easy. Megan in finance and Used Car Manager Pete were both incredibly helpful as well. I know that I would not have found a better deal anywhere in Wisconsin, or any other state for that matter. I highly recommend this dealership to anyone, and I hope to be a returning customer one day. Thanks again, Bical Auto Mall team! More
by Austin Goveia
February 15, 2022
Charlie is the best! ! Always so helpful and always sets me up with the best. I wouldn’t work with anyone else ! Always so helpful and always sets me up with the best. I wouldn’t work with anyone else More
by Samanthasusca
Employees Worked With
February 15, 2022
My wife & I came in for service for our vehicles with David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a grea David Gore & I reached out to Charlie Albanese who took the time to listen at what I wanted to do & end up with a new 2022 new car Charlie is a great person who is direct & will be honest with you on the sales & is very knowledgeable. I been dealing with Charlie for over 7 years & I’m very satisfied with his service whom I would recommend anyone to talk too. More
by MrClinton
Employees Worked With
February 08, 2022
Charlie was a very knowledgeable and helpful my lease with going to expire spoke with Charlie a few months before advised me of all my options kept me informed of all cars I may be interested in in deale with going to expire spoke with Charlie a few months before advised me of all my options kept me informed of all cars I may be interested in in dealership and in transit when I went in he had the car for my wife and I within our budget and vehicle options. It was a pleasure working with Charlie and his knowledge. More
by jimmt649
Employees Worked With
February 04, 2022
We were in the market for two new Chevy SUV's for our college age daughters. We were previous customers and leased a 2020 GMC Acadia. The salesmen and customer service was great then so we returned with college age daughters. We were previous customers and leased a 2020 GMC Acadia. The salesmen and customer service was great then so we returned with more business. This time after initially meeting with Robert Genser we were assigned to Charlie Albanese, who gave us great HONEST advice and most importantly didn't pressure us. He epitomized what everyone would want in a salesman, knowledgeable, fair, honest and not pushing for the deal. He advised of best pricing, discounts and upon delivery gave us a thorough instruction on the vehicles so we drove away confident. This was a pleasurable experience thanks to Charlie and the BICAL team. More
by mike utes
January 24, 2022
Exemplary customer service from Charlie Albanese. He is affable, knowledgeable, attentive, and thorough. He answered all of our questions and the process was seamless and efficient. It was a pleasure to d affable, knowledgeable, attentive, and thorough. He answered all of our questions and the process was seamless and efficient. It was a pleasure to do business with him. We recommend Charlie and the dealership without hesitation. More
by krozzi
Employees Worked With
December 26, 2021
Charlie Albanese is great the service was amazing the people that work there are friendly and knowledgeable.I highly recommend Bical auto and Charlie people that work there are friendly and knowledgeable.I highly recommend Bical auto and Charlie More
by Joe5266
Employees Worked With
December 15, 2021
Charlie Albanese is amazing. This is my second lease with him and I always leave the dealership completely satisfied. He is a fabulous salesman and I would highly recommend anyone to visit this dealership. him and I always leave the dealership completely satisfied. He is a fabulous salesman and I would highly recommend anyone to visit this dealership. More
by betharomano1218
Employees Worked With
December 11, 2021
This is the second car we have leased from them. The service is always amazing and the people that work there are friendly and knowledgeable. Charlie Albanese was so helpful when we were deciding to buy service is always amazing and the people that work there are friendly and knowledgeable. Charlie Albanese was so helpful when we were deciding to buy the car or lease a new one. I highly recommend Bical Auto and Charlie! More
by Kdubs52
Employees Worked With
December 03, 2021
Charlie was great!Very efficient and a pleasure to do Charlie was great! Very efficient and a pleasure to do business with! I will definately be doing more business with them. Charlie was great! Very efficient and a pleasure to do business with! I will definately be doing more business with them. More
by frank
Employees Worked With
