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Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 843 reviews

May 29, 2022

Charles has always done the right thing for me. I lease a new Cadillac every two or three years. He gives me the attention and service I like and that I expect. I would never go anywhere else. I ha More

by annetteBlondie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

May 12, 2022

Charlie understood my means and money situation, very knowledgeable of what I wanted in my car made the process hassle free More

by cappy496
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

May 10, 2022

Charlie Albanese is one of the best leasing managers ever . It was a pleasure to work with him he knows his job, everything is organized clearly, I recommend him for 100% More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

May 08, 2022

Easy to get to. Parking available. Large open area clean and respectable. Everyone with a good personality. More

by comish516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

May 10, 2022 -

comish516 responded

First let me apologize for the previous survey I submitted. On that they I had problems with my computer in addition I was backlogged with may emails. In my haste to get all done I answered questions incorrectly. Been dealing with Bical since it was Krystal back in 2010. Eight (8) of my family have leased with Charlie Albanese who is the kindest person I know. He's ACES to us. AGAIN SORRY FOR THE MISUNDERSTANDING.

May 10, 2022 -

comish516 responded

PLEASE READ MY ABOVE COMMEMTS

April 28, 2022

I walked into Bical and met with Charlie Albanese, he is nothing but a gentleman and a huge help! Answered all my questions and helped me a lot! More

by RaymondWHendryJr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Bical Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bical Auto Mall Team

April 27, 2022

This is my second car with Bical and my experiences have been amazing. Thank you Andre for helping us get my son’s first car. More

by Mabelsoriano12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gonzalez
Apr 29, 2022 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

April 26, 2022

Charlie is like an old friend. He is honest, knowledgeable and just a really nice person to deal with. He makes the whole leasing process simple and easy. Will continue to go back More

by Carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

April 25, 2022

Fantastic Experience 3rd car in a row. Bical Auto Mall dont miss. Thanks to Shay Kazmi for an amazing easy going experience. ⭐⭐⭐⭐⭐ More

by John Oconnor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayan Kazmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Bical Auto Mall Team

April 24, 2022

The process was done with ease Charlie Albanese was knowledgeable, professional just an excellent salesman More

by roseanncarrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

Apr 27, 2022 -

roseanncarrara responded

Thank You, I have told a friend of mine who is looking into a new car in a few months to go to Bical Cadillac and ask for Charlie Albanese.The service is Excellent.

April 24, 2022

I have been dealing with Charlie Albanese for my last three Cadillacs and he is a great salesman with a great deal of knowledge. Charlie has made it very easy buying a new car and he is a very pleasant More

by Herb-Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

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