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Bical Auto Mall
Brooklyn, NY
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
September 09, 2022
I had a good experience. The car buying process was easy and smooth. My dealer Charlie A. was great. The car buying process was easy and smooth. My dealer Charlie A. was great. More
by tarasmith257
September 06, 2022
Charlie, Always professional and always recommend to my friends and family for any car help! friends and family for any car help! More
by snehasairam
Employees Worked With
September 04, 2022
Dealership was clean. .Everyone was a professional in the experience of our lease..Salesmanger was great same as the fiance mgr and last out salesmen Charlie .Everyone was a professional in the experience of our lease..Salesmanger was great same as the fiance mgr and last out salesmen Charlie More
by schreinerdaniel09
August 30, 2022
Easiest purchase every. Andrei McKenzie was friendly and knowledgeable. Love the car. Would definitely come back for future car needs. Andrei McKenzie was friendly and knowledgeable. Love the car. Would definitely come back for future car needs. More
by Roxburyrookie
August 30, 2022
This has to be one of the most unassuming car dealerships I have ever dealt with. From the minute you walk in the door 15 people do not charge you looking for your business. You walk around check things out I have ever dealt with. From the minute you walk in the door 15 people do not charge you looking for your business. You walk around check things out and when you are ready you find someone. That was my experience two Saturdays ago when I went into Bical and I found Charlie Albanese. My 2019 Terrain SLE which I previously leased from Bical was coming off lease and he had a fully loaded 2022 SLT terrain on the floor. The car was black. I really did not want a black car but after I looked at it and saw what it had and the price that was offered to me I would have been a fool to have passed it up. Charlie was a true gentleman, professional, friendly and very quick. I didn't think I was taking a car home that day. I walked in there and within 3 hours I was home with my new vehicle. Bical's salesman and their service department are 2nd to none. If you are looking for a Chevy a GMC a Buick or a Cadillac look no further and take a trip to Bical I think you'll be very happy and don't forget to ask for Charlie! More
by chrisie61
August 22, 2022
2nd car I Bought from Charlie! He’s the best! Always professional and always recommend to my friends and family for any car help! He’s the best! Always professional and always recommend to my friends and family for any car help! More
by s.nosomowitz
Employees Worked With
August 22, 2022
Jimmy Acosta made buying a used car simple. He treated us with respect and kindness, which we did not find from dealers elsewhere. He made every step of the process easy to understand and tackl He treated us with respect and kindness, which we did not find from dealers elsewhere. He made every step of the process easy to understand and tackle. I would recommend him and Bical Auto Mall to anyone that asked! More
by SUGARMAGNOLIAS7
Employees Worked With
Jimmy Acosta
August 17, 2022
Charlie albenese the man was aces best I ever dealt with for a vehicle Comfortable calm trusting I appreciated the experience Thank you for a vehicle Comfortable calm trusting I appreciated the experience Thank you More
by Jsamperi7@gmail.com
Employees Worked With
August 15, 2022
Charlie and all of Bical Auto Mall are great. Great people, price and service every time. Great people, price and service every time. More
by johnct5
August 15, 2022
Charlie Albanese was very professional and helpful from start to finish. The Dealership is very clean and the staff are very friendly. I would recommend Bical Auto Mall to anyone and be sure that they wi start to finish. The Dealership is very clean and the staff are very friendly. I would recommend Bical Auto Mall to anyone and be sure that they will be happy with the experience they receive! More
by Happy Customer
