Back

Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Contact Dealership

2859 Flatbush Avenue

Brooklyn, NY

11234

Directions

By Type

Showing 843 reviews

November 19, 2022

My third experience with Bical. Great dealership and great service from my salesman, Charlie Albanese. More

by heylor61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Bical Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Bical Auto Mall Team

November 12, 2022

Very professional and courteous. Working with Andrie and Charlie was a pleasure and highly recommended. I thank them both for making my experience truly amazing. More

by Marko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Five star for Charlie that helped finalize the deal
Nov 15, 2022 -

Bical Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Best, The Bical Auto Mall Team

November 11, 2022

Great experience, very professional and friendly. Extremely helpful and considerate. They will always be my go to. More

by shamdan84
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Bical Auto Mall responded

Thank you so much for this awesome review! Best, The Bical Auto Mall Team

October 21, 2022

Andrei was great. He was very accommodating and spent the time with us to explain the car so we were aware of how to use all of the features. More

by accbowmus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Bical Auto Mall responded

Thanks for the great feedback! We're very happy that Andrei was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Bical Auto Mall Team

October 19, 2022

The worst dealership in New York I went to see a car after make an appointment over the phone and when I get there they told me that the car was not there stay away from these bunch of scamers More

by Blancobar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delano Ashmeade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Bical Auto Mall responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Bical Auto Mall Team

October 05, 2022

I went to buy Z71 from Bical Auto Mall Motors Flatbush, We agreed on one deal with Megan Soroka financed manger and Ali Kazmi sales person and the paper work I received is totally changed and unknown charg More

by Shoaibboota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamil Quaiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Bical Auto Mall responded

This is not the experience we strive to provide for our customers. We would like to discuss your visit further so that we can move forward in a positive direction. Please contact us at your earliest convenience. Best, Customer Relations Mgr. 718-484-6901 The Bical Auto Mall Team

Oct 10, 2022 -

Shoaibboota responded

What you guys trying to show costumer's that like this you fix the problem and people are going to believe that, but you know actually you are players and xxxxing around people, if any one want the copy off contract let me know they are not helping me still, please don’t visit and buy anything from them. Thank you

Oct 10, 2022 -

Shoaibboota responded

I had worse worse experience with them i have multiple cars but they exactly doing fraud with people save you money and credit from them

October 05, 2022

I bought z71 from Bical motors Flatbush I signed deal with Megan Soroka smith financed manger in Bical motors and Ali sales Manger what we agreed and signed when we bought a truck and when we received pa More

by Muhammad zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Soroka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smith
Oct 10, 2022 -

Bical Auto Mall responded

This is not the experience we strive to provide for our customers. We would like to discuss your visit further so that we can move forward in a positive direction. Please contact us at your earliest convenience. Best, Customer Relations Mgr. 718-484-6901 The Bical Auto Mall Team

September 22, 2022

Our salesman is the best! Charlie is so knowledgeable and efficient- makes car buying a pleasure! More

by Dvbaci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

September 12, 2022

Charlie is very friendly and has the attitude that the customer is always right. My experience with other dealers is that a salesperson sells cars. Service departments gas up cars sold and prep them for d More

by jbuttner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

September 10, 2022

Jimmy is knowledgable about the vehicles, informed about financing, courteous, professional and provides excellent service More

by mohearts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Acosta
Sep 13, 2022 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

...
18
...