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Bical Auto Mall
Brooklyn, NY
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 843 reviews
January 06, 2023
Professional and outstanding staff Charlie and the owner Sam found me the car I needed. Truly a great feeling and outstanding operation at Bical. Sam found me the car I needed. Truly a great feeling and outstanding operation at Bical. More
by Marty Golden
Employees Worked With
Other Employees :
Charlie , Jimmy Acosta
December 30, 2022
Everyone is very pleasant and welcoming, Charlie Albanese is my Leasing Manager and is very nice. I wished I had the option to negotiate a little more in terms of interest and monthly payments. is my Leasing Manager and is very nice. I wished I had the option to negotiate a little more in terms of interest and monthly payments. More
by penelopepollard75
Employees Worked With
December 26, 2022
Charlie Albanese is THE best leasing manager I’ve ever worked with. The process is smooth from A to Z and that’s all down to Charlie’s expertise in his field. When you go to Bical, ask for Charlie. worked with. The process is smooth from A to Z and that’s all down to Charlie’s expertise in his field. When you go to Bical, ask for Charlie. More
by Matthew Capasso
December 21, 2022
I brought my car in for an appointment (8:00 AM). My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an h My car was not even looked at when I inquired about it at 11:45. I was then invited to have lunch with the staff because service was closed for an hour from 12-1. My car was finally completed by 1:45. Just under 6 hours in not acceptable. My time is valuable. Other than my salesperson or advisor, no one came to speak with me. Terrible service. The last time I was there for 3 hours to add a option that was not set up at purchase. More
by dsciarrotta
Employees Worked With
Jimmy Acosta
December 14, 2022
Respectful answered all questions Charlie was professional I would definitely recommend this dealership to family and friends professional I would definitely recommend this dealership to family and friends More
by Joeilardi59
Employees Worked With
December 13, 2022
Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad experience. Pls don’t go to this dealership. More
by Riki
December 13, 2022
Very fraud and manipulative. He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad e He is a conman and very cheat.Ali is a great bad representative I have ever met. He and his finance manager cheated me for $12000. Overall very bad experience. Pls don’t go to this dealership. More
by Riki rozario
Employees Worked With
December 10, 2022
Environment of this dealership is very friendly , staff is amazing on point. Specially Shay Kazmi. My salesman for the past 2 cars. 5 star service . Definitely recommend buying car from them. I am very hap is amazing on point. Specially Shay Kazmi. My salesman for the past 2 cars. 5 star service . Definitely recommend buying car from them. I am very happy and excited about my brand new 2023 Chevy Equinox RS More
by Brian Davis
December 08, 2022
Charlie found the perfect truck for me and explained everything about the truck before I left dealership everything about the truck before I left dealership More
by nordin88
Employees Worked With
November 26, 2022
Responsive, reliable, helpful, not hard sell, works with the customer to find the right car the customer to find the right car More
by Bruce G.
