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Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 843 reviews

June 03, 2023

He was super helpful, very professional. It was a great experience. Thank you for all your help! More

by Xoxo_tansel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

May 29, 2023

Claims that if there is a high demand on a car he can mark up the price. It said one price on the ticket price, he added an additional $2000 to that price. More

by Con
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Siegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Bical Auto Mall responded

The vehicle you selected as with other manufacturers is limited & in high demand , which is generating a market adjustment. You are not obligated or have been pressured to make this purchase.

May 30, 2023 -

Con responded

It has a price for it. Then you added $2000 more to the price. So what if it is in demand you should sell it for the price advertised not change it to put $2000 in your pocket. Your a scammer!

May 17, 2023

They sold us a car with a bad engine. The year old car wasn’t certified and when I asked why Shay told me it was just because it didn’t need to be due to it being so new but that they had More

by Am23
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shayan Kazmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Bical Auto Mall responded

Am, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Bical Auto Mall does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Best, The Bical Auto Mall Team

May 16, 2023

I've leased two cars now from Andre at Bical auto Mall ! Working with Andre was an absolute pleasure! Andre is extremely patient, I never felt pressured to make a decision, and most importantly, a professio More

by Girgius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

May 09, 2023

I had a great experience dealing with Bical. They were fast and very professional. I would highly recommend them. More

by jackpalmese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Bical Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bical Auto Mall Team

April 27, 2023

I received competent, courteous attention. I have dealt with Charlie more than once. I have always been satisfied. More

by annrosen50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Bical Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Bical Auto Mall Team

April 13, 2023

Salesman worked with me to get a deal I could afford. He didn’t pressure me but followed up with me through the process. Thank you More

by lgutz917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Bical Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Bical Auto Mall Team

April 11, 2023

Charlie Albanese of Bical Auto is truly honest, professional and knowledgeable. Charlie has excellent client relationship skills. He has my highest recommendation. More

by Harry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Bical Auto Mall responded

Harry, we appreciate your kind words about Charlie. Thank you for choosing Bical Auto Mall for your vehicle needs. Best, The Bical Auto Mall Team

April 01, 2023

This is the second car in a row I have leased from Bical Auto. They are honest, fair, and a pleasure to deal with. Jimmy, my latest sales person was awesome. He went above and beyond to get me into the car More

by wrosenfeld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Acosta
Apr 03, 2023 -

Bical Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Bical Auto Mall Team

March 20, 2023

Charles Albanese is second to none for his outstanding personal door to door service. . I totally trust his judgment and never steers me wrong when selecting a vehicle. More

by Margelong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Bical Auto Mall responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Bical Auto Mall team and we all strive to provide excellent customer service! We look forward to seeing you again in the future. Thanks again! Best, The Bical Auto Mall Team

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