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Bical Auto Mall

Brooklyn, NY

4.7
843 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 843 reviews

July 06, 2023

I've been with Krystal Bical Auto Mall since 1997 and I continue with them because of their professionalism and integrity. Getting a vehicle is simple and stress free. More

by jng5nine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Bical Auto Mall responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Best, The Bical Auto Mall Team

July 05, 2023

Everything at Bical was excellent. Austin was the best. His personality, vehicle knowledge and willingness to be patient with me as I went back and forth on model selection will make m More

by Wcarmstrong425
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Rizzotti
Jul 07, 2023 -

Bical Auto Mall responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bical Auto Mall Team

July 01, 2023

The place was clean spacious and had a great variety of inventory on the floor. More

by Rob S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Bical Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Bical Auto Mall Team

July 01, 2023

Second time purchasing a car from Austin. He is honest, knowledgeable and professional. Will always recommend purchasing a car from him, More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rizzotti
Jul 05, 2023 -

Bical Auto Mall responded

Thank you for leaving us this great review, Michael. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, The Bical Auto Mall Team

July 01, 2023

Loved the experience with this dealership I have had a relationship with them for o er 20 years, and will continue to for a long time to come More

by trinegal1@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rizzotti
Jul 05, 2023 -

Bical Auto Mall responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Best, The Bical Auto Mall Team

June 30, 2023

The customer service was outstanding, The salesman Andrei, was very informative professional and patient throughout the process. I love my car!!!!!!!! More

by Maria K Augustin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Bical Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, The Bical Auto Mall Team

June 29, 2023

We had a great experience with Austin R. He was knowledgeable, honest, responsive, and a complete professional. We found the car on CarGurus so we were coming out-of-state and Austin went More

by terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Rizzotti
Jul 03, 2023 -

Bical Auto Mall responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Bical Auto Mall. Best, The Bical Auto Mall Team

June 26, 2023

Was a great experience! Charlie was very helpful in choosing a perfect car for me! More

by sammijo1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Bical Auto Mall responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear Charlie was able to help find the perfect car for you. We would love to work with you again. Best, The Bical Auto Mall Team

June 26, 2023

Charlie A. Is very knowledgeable I would reccomend him and the dealership to every one More

by joeyredmond
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delano Ashmeade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Bical Auto Mall responded

Joey, we loved reading this review! Happy customers are our aim, and it appears Charlie really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Bical Auto Mall Team

June 26, 2023

The salesman, Charlie Albanice was very professional, honest and forthcoming with all the information necessary to accomplish the purchase of my new Chevy Tahoe. It was a pleasure working with him and th More

by Tom
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Bical Auto Mall responded

Tom, thanks for this marvelous review and congratulations on your new Tahoe! We are so pleased that Charlie was able to provide you with such exceptional customer service. Best, The Bical Auto Mall Team

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