Bical Auto Mall
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 841 reviews
Charlie Albanese is great. He helped me with a trade in of a vehcile. He made the transaction super easy and simple. He walked me throught the process and took the time to show He helped me with a trade in of a vehcile. He made the transaction super easy and simple. He walked me throught the process and took the time to show me all vehicles within my budget. He answered all my questions and made sure to find me a vehicle which had the features I requested. I'm extremely happy with the attention, professionalism and courtesy given to me by Charlie and the Bical sales/finance team. More
Charlie of Bical was very professional, friendly and treats you like family. He worked with me and made it very easy to get into another lease. treats you like family. He worked with me and made it very easy to get into another lease. More
We have been getting cars here for the last 25 years. Charlie Albanese is our salesman and is second to none. He is always available to answer any questions or concerns. Great team here including the man Charlie Albanese is our salesman and is second to none. He is always available to answer any questions or concerns. Great team here including the manager Phil. More
Charlie Albanese has been working with us for years in leasing our cars. He is very proficient and well organized and a pleasure to work with. I highly recommend him. leasing our cars. He is very proficient and well organized and a pleasure to work with. I highly recommend him. More
Charlie of Bical was very professional, courteous and. made you feel like family. The staff there was very helpful. made you feel like family. The staff there was very helpful. More
This is my 3rd car being leased with Bical. I have had a great and helpful experience with my lease by the assistance of Charlie Albanese. I have had a great and helpful experience with my lease by the assistance of Charlie Albanese. More
My salesperson, Charlie Albanese, was very helpful & professional with the end of one leased and the leasing of another. This was the fourth vehicle transaction between my wife & Charlie. He was excell professional with the end of one leased and the leasing of another. This was the fourth vehicle transaction between my wife & Charlie. He was excellent on all occasions. I would recommend Bical Auto Mall to all. More
Charlie is the best! He always takes such great care of me. This is the third car I've leased from him and he always delivers! He always takes such great care of me. This is the third car I've leased from him and he always delivers! More
Literally the worst Service department. Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fa Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fault they can't fix anything due to incompetence. Absolutely stay away from this place. More
Closed Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Ray owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Raykhman Local Guide·52 reviews·4 photos Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be … More Photo 1 in review by Raykhman C Franqui Local Guide·48 reviews·31 photos 2 weeks ago New For what I needed in a pinch? Yes. Will I be returning if I don't have to? No. The person who handled my service was not able to communicate the services being rendered in different ways. When I asked a question, they just repeated the same … More Bical Auto Mall Service (Owner) 2 weeks ago Thank you for sharing your experience with us. We understand that clear communication is vital during service appointments, and it's unfortunate to hear that we fell short in this area. At Bical Auto Mall, we strive to provide comprehensive information about our services, and it seems that wasn’t your experience. We truly appreciate your feedback regarding the warranty information and the service details, as this will help us improve our processes. We're also glad to hear that the restroom was clean and the waiting area was comfortable. Your concerns about the tips, the HVAC service, and the overall transparency of the billing process are important to us. Please feel free to reach out directly so we can address your concerns further. Thank you for choosing Bical Auto Mall, and we hope to earn your trust back in the future. Best, The Bical Auto Mall Team Adrianna James 4 reviews a month ago DO NOT EVER BRING YOUR CAR HERE. Since Peter & Gabriel left it’s been nothing but attitude Everytime I call. I TOOK MY CAR IN TWO MONTHS AGO- still don’t have it back. I have called for updates and not only has nothing been done but … More 1 Bical Auto Mall Service (Owner) a month ago We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Lux Exterior 1 review a month ago NEVER COME HERE TO GET YOUR CAR SERVICED. LARRY PARTS IS THE RUDEST “manager” you’ll ever run into. Took them three weeks to replace a tire and I got the run around Everytime I called. I never leave reviews but this deserved one. Save you time and energy and go somewhere else. Bical Auto Mall Service (Owner) a month ago Thank you for sharing your feedback. We understand your frustration and will address your concerns internally. If there's anything we can do to assist you further, please don't hesitate to reach out. Your experience is important to us at Bical Auto Mall. Best, The Bical Auto Mall Team Book online Raykhman Local Guide·52 reviews·4 photos 4 hours ago New Hard to describe how negative my experience was dealing with one monstrous individual Larry Walder. My experience with the sales dept of this company has been excellent and it disarmed me. Completely was not mentally prepared to be deceived, lied to and have a fraudulent claim filed against my Liberty Mutual insurance. Larry "this isn't my first rodeo " Walder was the "manager" when I drove my car into the repair shop. My car was just leased with this outfit 500 miles total since leaving the dealership lot. The sales rep Ali Kazmi was very open and honest, such that I leased 3 Cars under his guidance. This is polar opposite from the grotesque individual Larry Walder. My wife was driving on the FDR and the rear bumper fell off the vehicle. We didn't get into an accident, didn't hit anything or anyone. " yes you did " tells me the repulsive Larry Walder. This isn't my 1st rodeo keeps muttering under his breath. I fully expected this to be covered under warranty, it's a brand new car. And there was no accident "I need your insurance " tells me the repulsive Larry Walder. Liberty Mutual he More