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Bical Auto Mall

Brooklyn, NY

4.7
841 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 841 reviews

November 04, 2024

Charlie Albanese is great. He helped me with a trade in of a vehcile. He made the transaction super easy and simple. He walked me throught the process and took the time to show More

by sharenalw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Bical Auto Mall responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience, especially with Charlie. At Bical Auto Mall, we strive to provide easy and professional service, and it's wonderful to know that Charlie could help you find the perfect vehicle within your budget. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Best, The Bical Auto Mall Team

October 20, 2024

Charlie of Bical was very professional, friendly and treats you like family. He worked with me and made it very easy to get into another lease. More

by mardes711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bical Auto Mall responded

Thank you! We truly appreciate your kind words about your experience at Bical Auto Mall. It’s wonderful to hear that you found our service professional and friendly. We strive to make the leasing process as smooth as possible, and we're glad that Charlie was able to assist you effectively. We look forward to seeing you next time! Best, The Bical Auto Mall Team

October 17, 2024

We have been getting cars here for the last 25 years. Charlie Albanese is our salesman and is second to none. He is always available to answer any questions or concerns. Great team here including the man More

by LORIJCV08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Bical Auto Mall responded

Thank you for your kind words! We truly appreciate your loyalty to Bical Auto Mall over the past 25 years. It's fantastic to hear that Charlie and Phil have provided you with excellent service. We're grateful to have such a dedicated team. We look forward to continuing to assist you in the future! Best, The Bical Auto Mall Team

October 10, 2024

Charlie Albanese has been working with us for years in leasing our cars. He is very proficient and well organized and a pleasure to work with. I highly recommend him. More

by doggykover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We truly appreciate your kind words about Charlie and are thrilled to hear that his proficiency and organization have made your leasing experience enjoyable. At Bical Auto Mall, we strive to provide excellent service and it's great to know we've met your expectations. We hope to see you again soon! Best, The Bical Auto Mall Team

October 09, 2024

Charlie of Bical was very professional, courteous and. made you feel like family. The staff there was very helpful. More

by mardes711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Bical Auto Mall responded

Thank you for your kind words! We’re thrilled to hear that our team made you feel like family and provided you with professional and courteous service. At Bical Auto Mall, we strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Best, The Bical Auto Mall Team

October 04, 2024

This is my 3rd car being leased with Bical. I have had a great and helpful experience with my lease by the assistance of Charlie Albanese. More

by Jenna_gentile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bical Auto Mall responded

Thank you, Jenna! We're thrilled to hear that you've had a great experience leasing your third car with Bical Auto Mall. It's wonderful to know that Charlie was able to assist you effectively. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new lease! Best, The Bical Auto Mall Team

September 30, 2024

My salesperson, Charlie Albanese, was very helpful & professional with the end of one leased and the leasing of another. This was the fourth vehicle transaction between my wife & Charlie. He was excell More

by Jbehanpa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that Charlie provided you and your wife with excellent service during your vehicle transactions at Bical Auto Mall. Our team strives to maintain high standards of professionalism, and it’s rewarding to know we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Best, The Bical Auto Mall Team

September 26, 2024

Charlie is the best! He always takes such great care of me. This is the third car I've leased from him and he always delivers! More

by tedrzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Bical Auto Mall responded

Thank you, Ted, for your amazing review! We truly appreciate your kind words about Charlie and are thrilled to hear that he consistently takes great care of you. It's fantastic to know that you've chosen to lease three cars from us at Bical Auto Mall. We look forward to serving you again in the future! Best, The Bical Auto Mall Team

September 21, 2024

Literally the worst Service department. Have needed to bring in my brand new 2024 vehicle 4 times now, every time there are more issues with it. They are extremely rude, like it's your fa More

by DontComeToBical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Adams, John Omard, John Diakos
Sep 23, 2024 -

Bical Auto Mall responded

Thank you for sharing your feedback with us. We understand your frustration regarding your vehicle and the repeated visits to our service department. We encourage you to reach out to us directly so we can address your concerns more effectively. Your feedback is important to us, and we appreciate the opportunity to improve. Best, The Bical Auto Mall Team

September 15, 2024

Closed Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 2.8 (18) Reviews All driving2 sales2 Sort by Most relevant Newest Highest Lowest Ray More

by Raykhman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walder, Larry
Sep 18, 2024 -

Bical Auto Mall responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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