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Bical Auto Mall

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
852 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 852 reviews

January 20, 2025

Charlie Albanese was professional and courteous to my fathers and myself need He was very excellent and did a wonderful job! More

by jpesce210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Bical Auto Mall responded

Thank you so much for your glowing review! We're thrilled to hear that Charlie provided you and your father with professional and courteous service. At Bical Auto Mall, we strive for excellence, and it’s wonderful to see that reflected in your experience. We hope to assist you again in the future! Best, The Bical Auto Mall Team

January 08, 2025

My husband and I have leased a car from Bical Auto three time in a row. Our sales person Charlie Albanese has always been helpful, well informed, and always professional. He really is an amazing sales perso More

by Kdubs52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Bical Auto Mall responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your husband have consistently had great experiences leasing from Bical Auto Mall. It's fantastic to know that Charlie has provided you with exceptional service and support. We truly appreciate your loyalty, and we look forward to seeing you again for your next lease. Thank you for being a valued part of the Bical Auto Mall family! Best, The Bical Auto Mall Team

January 06, 2025

Charlie is always courteous and professional. We have leased several cars from him and referred numerous friends and family members..The support staff and dealership always friendly and ready to More

by Mjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Bical Auto Mall responded

Thank you for your wonderful review! We truly appreciate your continued support and the trust you place in Bical Auto Mall by leasing multiple cars from us. It's fantastic to hear that you and your friends and family have had positive experiences with our team. We look forward to assisting you again in the future! Best, The Bical Auto Mall Team

December 24, 2024

The bedt salesperson is Charlie. He's caring, professional and knowledgeable. He never puts pressure just to make a sale. More

by lisa pizza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review, Lisa! We are thrilled to hear that Charlie made such a positive impact during your visit to Bical Auto Mall. His caring, professional, and knowledgeable approach is truly what we strive for. We appreciate your support and hope to see you again soon! Best, The Bical Auto Mall Team

December 09, 2024

Their salesman came to a purchase agreement with me therefore I sent him my insurance information. I also assured him that I had already obtained a certified check to buy the car but he called me back More

by yellowgarden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny
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Dec 10, 2024 -

Bical Auto Mall responded

Thank you for sharing your experience with us. We understand your frustration regarding the situation with the vehicle and the communication that took place. It is important for us at Bical Auto Mall to maintain trust and transparency with our customers. We appreciate your feedback and would like to invite you to reach out to us directly so we can address your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to restore your faith in our dealership. Best, The Bical Auto Mall Team

December 06, 2024

Very professional and honest . No bait and switch tactics,right to the point. Explained all the features and options at delivery. More

by MASR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We at Bical Auto Mall are glad to hear that you appreciated our professionalism and honesty. It's great to know that we provided clear explanations about the features and options during delivery. We look forward to serving you again in the future! Best, The Bical Auto Mall Team

December 05, 2024

My experience working with Charlie was excellent he was very knowledgeable and helpful thank you More

by Amorrelli726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Albanese
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Dec 06, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience working with Charlie at Bical Auto Mall. We appreciate your kind words about his knowledge and helpfulness. We look forward to seeing you again soon! Best, The Bical Auto Mall Team

December 05, 2024

Charlie Albanese did a wonderful job. Very happy with the salesperson, dealership and the product. More

by rgenser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Bical Auto Mall responded

We truly appreciate your positive feedback about your experience at Bical Auto Mall. We're thrilled to hear that you were happy with our salesperson and the product. Your satisfaction means a lot to us! We look forward to serving you again in the future. Best, The Bical Auto Mall Team

November 30, 2024

I’ve been with dealership for 10 years now. Everyone is always welcoming! The place is clean, with plenty of inventory! Our sales rep Charlie, is extremely knowledgeable and professional! More

by Cynthia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Bical Auto Mall responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Bical Auto Mall over the past 10 years. It’s fantastic to hear that you find our dealership welcoming and well-maintained. We’re also thrilled to know that Charlie provided you with exceptional service. We look forward to assisting you again in the future! Best, The Bical Auto Mall Team

November 11, 2024

Charlie Albanese provided outstanding information/support for me to lease a new vehicle while sticking to my budget. More

by CBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Bical Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience leasing your new vehicle at Bical Auto Mall and that our team was able to support you while staying within your budget. We appreciate your kind words and look forward to assisting you again in the future! Best, The Bical Auto Mall Team

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