Beyer Volvo Cars Dulles

Good service Ali is always available for questions , explanation and happy to help. He is friendly. Service is what keeps someone at a dealership.... we’re still t Ali is always available for questions , explanation and happy to help. He is friendly. Service is what keeps someone at a dealership.... we’re still there More

very satisfied throughout the process Since my car is a 1992 the dealer had to special order my parts. Once they arrived my adviser immediately advised me so I could make an appointment. Since my car is a 1992 the dealer had to special order my parts. Once they arrived my adviser immediately advised me so I could make an appointment. An emergency caused me the day before to have to reschedule, but the dealership was able to reschedule me for the following day. During the servicing my adviser, Ted, gave me a couple of status reports. The cost was a little pricey, but I had been mailed an excellent dealer coupon flyer that, when applied, made the price very satisfactory. Overall, very pleased throughout the process. More

Long time customer because.. We’ve owned 7 Volvos in our family for the past 26 years, and when we’ve been loyal Don Beyer Dulles customers (for service) since 2006. They’ve had We’ve owned 7 Volvos in our family for the past 26 years, and when we’ve been loyal Don Beyer Dulles customers (for service) since 2006. They’ve had good service advisors over the years, but Tracy Smith stands out. Don Beyer is fortunate to have someone so conscientious, customer oriented and always a consummate professional, who doesn’t try to sell you repairs that are costly and unnecessary. Truly a pleasure working with Tracy. If there is one minor area for improvement, it would be in the area of the complimentary car wash and vacuum. Sometjmes, they do it, other times they don’t. Note this because Acura & Lexus are consistent when we bring in our other cars for servicing down the street. However, this doesn’t affect our high regard for Tracy and the service dept. More

Service Long time customer at Don Beyer Volvo! Ted in service & Allen in repair shop take care of my 2004 XC wagon now with over 225K! I had a strange engine Long time customer at Don Beyer Volvo! Ted in service & Allen in repair shop take care of my 2004 XC wagon now with over 225K! I had a strange engine noise I though was a alternator going bad? Dropped off, got a loaner car, repair was fixed same day! I only have Don Beyer Volvo work on my car, a very trusted dealer ship! Thanks, Ted & Allen! More

Great The loaner was ready when we arrived. We were able to drive into the enclosed drive through, get out of our car, get into the loaner, fill out a few The loaner was ready when we arrived. We were able to drive into the enclosed drive through, get out of our car, get into the loaner, fill out a few papers and drive off. The service was finished on our car when we returned and everything had been done as requested. Tracy Smith was great. John Rippingale More

Excellent service I've been going there for three years, always found the people friendly and professional. I always treated with respect and appreciation. The mechanic I've been going there for three years, always found the people friendly and professional. I always treated with respect and appreciation. The mechanical work has been 100% correct. I've been working with Tracey as my Service Rep. More

Maintenance I've been taking my Volvo here for 5 years. I can always count on Ted to fit me in and give me excellent service. I enjoy the coupons they also sen I've been taking my Volvo here for 5 years. I can always count on Ted to fit me in and give me excellent service. I enjoy the coupons they also send me. More

Outstanding Customer service After visiting and communicating with four different dealerships Don Beyer Volvo at Dulles had the best available inventory. I work with Kushal during After visiting and communicating with four different dealerships Don Beyer Volvo at Dulles had the best available inventory. I work with Kushal during the process and he is a true professional. We test drove the XC90, XC60, and S60 in all different engines and trims. Kushal went out of his way to ensure that we were comfortable and never pressured us to make a purchase. Kevin the sales manager and Justin the finance manager provided us with several different options regarding making a purchase or leasing. Toni was fair and honest in our trade in appraisals. After taking a week to make a decision we ended up leasing a XC90 T6 R-Design. We were so impressed with the service and treatment that we return and purchased an S60. This was the best purchasing and leasing experience that we have had. I recommend doing business with this establishment and when the time comes we will return to buy our son his car. More

Excellent Experience Patrick Hayden, our salesman, was great to work with. He let me know when a Costco program became available that would benefit us with a lower leas Patrick Hayden, our salesman, was great to work with. He let me know when a Costco program became available that would benefit us with a lower lease rate, and made the leasing process fairly painless. Since receiving the XC-60, Patrick worked with us to familiarize us with the car's technology. He also makes himself available for future tutoring. An Excellent experience More

Oil change and safety check Tracy Smith did his usual outstanding job of checking my car and recommending what needed to be done now and what could be done at the next major serv Tracy Smith did his usual outstanding job of checking my car and recommending what needed to be done now and what could be done at the next major service. More