Beyer Subaru
Alexandria, VA
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Excellent purchase experience with Kam The purchase of my new Forester from Beyer was, in short, an excellent experience primarily due to my salesperson Kam. He was helpful and listened to The purchase of my new Forester from Beyer was, in short, an excellent experience primarily due to my salesperson Kam. He was helpful and listened to my needs, always responded to emails or phone messages within a very short timeframe, and was extremely personable and trustworthy. On the day I was to pick up the car, he focused his full attention on me, assuring my satisfaction with the condition of the car and guiding me through the paperwork unhurriedly. There were no loose ends or things I needed to remind him about that we had discussed... he was thoroughly prepared and organized. I felt that he and Beyer treated me as a valuable customer and not as a tool to increase their sales numbers. Two more positive and surprising things: the time Steve took to patiently explain the various features of the car and the fact that the car had been detailed and waxed prior to my visit at no charge and without my asking. Mine was an out-of-state purchase and I'd recommend Kam and Beyer Subaru without any hesitation for anyone who is considering this type of purchase. And, for people living locally, one face-to-face visit with Kam should easily demonstrate why I have rated him so highly More
Happy Outback purchaser I knew what I wanted -- a new silver Outback with the Eyesight system. They had one on the lot. Kamrul Ashfakh explained things to me. He was very I knew what I wanted -- a new silver Outback with the Eyesight system. They had one on the lot. Kamrul Ashfakh explained things to me. He was very open. The price seemed fair. I bought the car for cash. I left it on the lot and came back later by taxi to pick the car up. Kamrul explained how all the features worked. He was very patient. I have had the car for a few weeks now, and I am very satisfied with it. The Subaru Eyesight system is fabulous. I feel that I got a fair price and courteous service. More
Great experience! Kudos to Jeffrey Le Jeffrey Lee provided a great car buying experience at Beyer Subaru. Jeffrey was courteous, informative, and competent. He never pressured us, answer Jeffrey Lee provided a great car buying experience at Beyer Subaru. Jeffrey was courteous, informative, and competent. He never pressured us, answered our questions honestly, and expedited the process. I was impressed with Jeffrey's customer service, as well as the rest of the Beyer team. More
Jeffrey and everyone was great! We had an exceptional experience when we bought our Subaru Forrester last week. I had an equally great experience yesterday when I had the Zurich coa We had an exceptional experience when we bought our Subaru Forrester last week. I had an equally great experience yesterday when I had the Zurich coating put on it! I would definitely recommend Don Beyer to friends and family. More
Great service. I have consistently gotten good, reliable advice and great service from Beyer Subaru. It's not the cheapest route, but the maintenance quality is very I have consistently gotten good, reliable advice and great service from Beyer Subaru. It's not the cheapest route, but the maintenance quality is very good, service reps dependable and courteous, and very professional. I highly recommend this dealership for ongoing service needs. More
Sunner's Subaru It's always a pleasure visiting our Subaru dealer. The staff is pleasant and competent. Maintenance charges are reasonable, but not cheap. We love o It's always a pleasure visiting our Subaru dealer. The staff is pleasant and competent. Maintenance charges are reasonable, but not cheap. We love our Subaru, and plan to drive it for many years to come. More
Best car shopping experience I've ever had My husband and I came to Beyer Subaru after having a bad experience earlier in the day with a different Subaru dealership. We walked into Beyer Subaru My husband and I came to Beyer Subaru after having a bad experience earlier in the day with a different Subaru dealership. We walked into Beyer Subaru and were greeted by Kam. After telling Kam what our experience had been earlier in the day he promised to everything he could to help us. Not only did he promise, he delivered. He listened to what we wanted. He was able to get us into a Forester to test drive within minutes of our arrival. He treated us and took care of us in a way that you woukd imagine he would if you were a friend or a member of his family. We purchased our new Forester within an hour of being at Beyer. On top of all this, by going to Beyer we spent $2000 less than what their competition had offered us. We've already referred friends to Kam and to Beyer Subaru. More
service center Always excellent service and this time had pleasure of dealing with Christopher at check in and out. Very personable and has customer satisfaction as Always excellent service and this time had pleasure of dealing with Christopher at check in and out. Very personable and has customer satisfaction as priority. More
Bought my first Suburu! This was a wonderful buying experience. I never felt like I was being rushed or pressured to buy and I dealt only with one salesperson until the day This was a wonderful buying experience. I never felt like I was being rushed or pressured to buy and I dealt only with one salesperson until the day I picked up the car. I was encouraged to test drive different models and, as a result, ended up with a car with which I am extremely happy. More
Happy with our third Subaru purchase at this dealership. I was pleasantly surprised with the price of the 2016 Forester quote I received from Steve. He also sold us the wife's and daughter's Subaru. That an I was pleasantly surprised with the price of the 2016 Forester quote I received from Steve. He also sold us the wife's and daughter's Subaru. That and the offer on my used car made a purchase from Beyer Subaru an easy decision. I did a quick comparison on line (granted not a true price) but also check the numbers against what Consumers Union (I am a member) said was a good price. I was introduced around the service shop (even though I was there before) and well briefed on all aspects of the car. Even though I could have managed it, they linked my phone to the onboard entertainment system so I was able to enjoy it not he way home. I will most definitely send folks their way when asked. PS Below the reader will notice that I rated the service top notch. This is my third Subie. I feel confident rating this service section based on the work done to the other two cars in addition to the customer prep work done on the new car. More