Beyer Subaru
Alexandria, VA
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Subaru sti Best experience ever. The personnel was very professional and kind. No rush like other dealers. Very smooth process. If you want the best service cont Best experience ever. The personnel was very professional and kind. No rush like other dealers. Very smooth process. If you want the best service contact Cesar at Beyer Subaru he will take care if you like a king. More
Great service. Made an appointment online. Wait time estimate was spot on. I provided a coupon for the service but the service representative provided a better ava Made an appointment online. Wait time estimate was spot on. I provided a coupon for the service but the service representative provided a better available coupon at checkout. More
Great customer service I bought my Forester a week and a half ago didn't have any tire insurance and had less than 300 miles on the car when I got a flat tire that required I bought my Forester a week and a half ago didn't have any tire insurance and had less than 300 miles on the car when I got a flat tire that required me to buy a new tire. I took my car to the service center expecting to have to pay for a new tire and service and to my surprise Beyer Subaru did all the work for free in putting a new tire on my car since I just got the car! More
Service We purchased our 2017 Forrester in another state and brought it to Beyer Subaru for its 12 month service. No appointment necessary. I did not meet the We purchased our 2017 Forrester in another state and brought it to Beyer Subaru for its 12 month service. No appointment necessary. I did not meet the service mechanics but Mr Mahla at the front desk was thorough, prompt, professional and pleasant. I was very pleased....AND they washed my pollen laden car! Completely satisfied. More
Excellent customer service Mike Wilson and the service team do great work for us. Excellent customer care/support and professionalism whether the work is conducting routine mai Mike Wilson and the service team do great work for us. Excellent customer care/support and professionalism whether the work is conducting routine maintenance or addressing a problem with our Subaru. We are very pleased! More
Don Beyer Subaru service department goes above and beyond We have owned our 2017 Subaru Legacy for a little over a year. The Don Beyer service department's routine maintenance performance has been impeccable We have owned our 2017 Subaru Legacy for a little over a year. The Don Beyer service department's routine maintenance performance has been impeccable. A few weeks ago, the car refused to start because of a drained batter (the result of a dome light that was inadvertently left on). The service department sent one of its technicians to the parking lot where I was marooned and got the car started. Truly exceptional service! More
Bryan Rickerson communicates like a 2nd grader I strongly caution anyone who knows how to communicate from engaging with Bryan Rickerson of this dealership. My wife and I are looking for Subaru and I strongly caution anyone who knows how to communicate from engaging with Bryan Rickerson of this dealership. My wife and I are looking for Subaru and were interested in a few Subaru options at Beyer. We met with a very nice, professional, and communicative salesman. Our experience with Jawid was very positive. Then Bryan Rickerson entered with his feeble attempt at the classic good-cop and bad-cop routine. First words said to my wife without asking ANY questions "What do expect from me?", and with a tone generated only by a 2nd grader being woken up for his first day back at school. We left very shortly after that rude confrontation. Keep an eye out when you're at that car dealership. They throw random topics around, like "ITS GOING TO AUCTION TOMORROW". Hilarious. Best to your search out there! More
Best service Mike Wilson was professional and personable. First rate service. Dave Donchatz was great Best all around care and expertise. Eight years of servicin Mike Wilson was professional and personable. First rate service. Dave Donchatz was great Best all around care and expertise. Eight years of servicing my car here and it continues to improve. Thank you Don Beyer Subaru More
First Time Subaru Owner The staff at Don Beyer Subaru worked tirelessly with me to find the perfect Subaru Outback to replace my Jeep SRT with. Sales Consultant Miguel Castr The staff at Don Beyer Subaru worked tirelessly with me to find the perfect Subaru Outback to replace my Jeep SRT with. Sales Consultant Miguel Castro, GSM Tom Roe and Finance Manager Jimmy Okunola made the whole process effortless. Delivery Specialist Steve Haywood continues to follow up with me to make sure I am fully satisfied with my new Subaru. I helped my sister buy a car from Don Beyer Volvo a few years ago and I couldn't be happier with the way I was treated by Don Beyer Subaru. They have set the bench mark with regard to how to treat a customer and I am very glad I made the trip to Alexandria for my purchase. Many thanks! More
WRX Service Craig Beran, the Service Manager, is absolutely top notch. Extremely professional and genuinely cares about the customer. My WRX needed a very expensi Craig Beran, the Service Manager, is absolutely top notch. Extremely professional and genuinely cares about the customer. My WRX needed a very expensive repair and he did everything he could to provide a solid fix at a more than fair price. I was blown away by the outstanding service I received and have every intention to return to Beyer Subaru for all issues that my Subarus may have in the future. Thank you Craig! More

