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Beverly Hills BMW

Beverly Hills, CA

4.7
528 Reviews
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5070 Wilshire Blvd

Beverly Hills, CA

90036

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Showing 528 reviews

July 23, 2013

I purchased a 2009 BMW 328i from Yoram Ribo in February 2013. A week after I purchased the car one of the speakers was not working so I took it to South Bay BMW for service. Upon looking at my vehicle, the More

by mnh5065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emilio Roukoz & Zareh Narghzian
Jul 30, 2013 -

Beverly Hills BMW responded

Dear Mnh5065: Thank you so much for taking the time to write your review of your experience at our dealership. It certainly sounds like you had a very frustrating experience here. We would very much like to speak with you in more detail about your issue, so if you have a free moment, please give our Sales Department Customer Service Representative Sarah Torres a call directly at (323) 801-1535. Again, thank you for your time and we look forward to speaking wit you.

July 02, 2013

My wife and I had to turn in a lease early, and were My wife and I had to turn in a lease early, and were looking for an exchange. Alex helped us through the process and gave us a MUCH better deal than More

by jarock99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
March 18, 2013

I had an excellent experience leasing my new BMW! Yoram was very helpful and worked hard to get me a great deal on a car I had in mind. He went out of his way to make sure I was satisfied with my deal. I More

by DmitryS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoram
March 14, 2013

I had a used 2010 335i shipped. From start to finish this was a huge headache to work with this dealership. Not going to list everything but I will say I should have sent the car back considering the front b More

by KandiDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
charles chinda
March 05, 2013

I WOULD NEVER PURCHASE ANOTHER CAR FROM THIS DEALERSHIP. BEVERLY HILLS BMW IS ONE OF THE WORST DEALERSHIPS IN THE COUNTRY. THEY ARE A BUNCH OF SCAM ARTISTS. xxxxxx THEIR CUSTOMERS FOR EVERY PENNY THEY CAN G More

by eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KAMI,
September 26, 2012

I was referred by a friend to this dealership because of her recent experience in buying a used car. So, even though I live in Orange County I called and actually got to the General Mangager, Sebastian to i More

by ronk49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian, Charles, Emilio
September 02, 2012

They repaired the Recall on the BMW Battery cable (5 and 6 series 2004-10) and one week later the Battery Safety Terminal went bad (attached by a wire to the part they repaired). They wanted $870.00 to fix More

by drstevenstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Miller and Paul
July 30, 2012

Neda made the process very smooth and easy for us. She got to a reasonable price very quickly and was very nice. We had been shopping around for 2 months and were lucky Neda helped us close the deal. More

by RATEROBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neda
January 05, 2012

After test driving a used 335i we sat down to negotiate a price when Joseph said their prices were already lower than anyone elses, they move a lot of cars and the price was non-negotiable. I told them thei More

by prosenkranz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph (Internet Sales Mgr)
December 08, 2011

Brought a 2-month old 328ci in for service because the car would not cool off. It took two visits to this dealer before their service experts discovered/admitted that the a/c was working at only 70% capac More

by wehodave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Laurie, others