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Beverly Hills BMW

Beverly Hills, CA

4.7
526 Reviews
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5070 Wilshire Blvd

Beverly Hills, CA

90036

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Showing 526 reviews

June 15, 2016

Horrible We have bought two CPO BMW's from Beverly Hills, and both were horrible experiences. The worst? We were lied to by Finance when we purchased an exte More

by jthw1914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
finance manager
June 13, 2016

Unethical Sales Experience and Poor Management Attention I called into this dealership either Sunday evening on 5/29 or it might have been Monday evening on 5/30 and spoke to a Salesperson named Carla. I wen More

by Keith W
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carla and Mazi
June 07, 2016

BEST SERVICE EVER Best service around!!! Carla Langley you are seriously the best, couldn't have asked for a better experience especially being that I was a first time More

by arizjovany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla, Bryan
April 02, 2016

Horrible, unprofessional, rude, liars....shall I go on. I would begin by saying that I am very appalled at the treatment I received from BMW of Beverly Hills and BMW I simply asked the Internet Manager Sh More

by Pissed off customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Duron
February 29, 2016

too much games in there I usually don't waste my time online to write review or anything. But after this experience I realize I need to do something here. So long story sh More

by davidddd12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahin
Mar 02, 2016 -

Beverly Hills BMW responded

We are committed to providing our customer's with a seamless car buying experience. We apologize that your experience at our dealership fell short of this. We would like to speak with you further regarding this matter to try to restore your trust in our business. Please contact Shaun Duron at 323-326-9703.

October 13, 2015

MUST READ!!! DO NOT BUY!!!! MUST READ!!!! DISHONEST!!! DO NOT BUY FROM THIS DEALER!!!! Reminder that we are loyal customer that bought 3 cars from this dealership. I never kn More

by greadyjustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
.
October 13, 2015

Service The most unreliablw dealership I have evwr dealt with. Everyone has an unfriendly attitude, from the manager to the shuttle drivers. Customer service More

by EW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Several
October 12, 2015

Terrible sales experince and even worse service experience When you walk in to the sales floor there is no receptionist and no one to help you. You kind of wander around aimlessly as people walk by you. They a More

by iii888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure her name in service was the manager on a Saturday and had flaming red hair just nasty person
September 06, 2015

Worst car buying experience I went to buy a BMW 3 series car and probably the worst customer service and unprofessional. The manager was condescending and rude. I will avoid them More

by bimmercat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tsukerman (worst) and Ray Khan
July 28, 2015

Wost BMW Service Center Can wait for over 40min to pick up car. Excuses when requesting loaner. Advisor forget to update car status. Took multiple visits to fix car. More

by Frustated Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Schane Vonhartleben
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