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Beverly Hills BMW

Beverly Hills, CA

4.7
527 Reviews
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5070 Wilshire Blvd

Beverly Hills, CA

90036

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Showing 527 reviews

April 23, 2017

Used car buyers BEWARE I recently bought a fully loaded Mazda 6 Grand Touring used from BMW of Beverly Hills given the reputation they are supposed to have. It turned out to More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt, Ruben, Wilton
April 10, 2017

Used Car Good luck with your used car from this dealership. And don't believe anything Matt, used car manager, says. Check and double check EVERYTHING you're More

by badexperience
Recommend Dealer
No
Employees Worked With
Matt, Monty (GM - Very helpful at the end)
February 10, 2017

Review Laura Ballard This is the worst dealership even being a billionaire they did not treat me well I would never recommend hi dealer ever. This is the worst dealer in t More

by Rolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Ballard
January 02, 2017

jerked around for over a week and NO replies to inquiries UGH! I was jerked around for a week, one of the worse attempts to buy a used car EVER! I contacted this dealer trying to buy a car (2011 328i wagon More

by al8apex
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kyle
December 11, 2016

Sold me a 2017 BMW M2 at listed MSRP!! The dealer has been an absolute pleasure to work with! They sold me a 2017 BMW M2, which is very difficult to find and most dealers are charging a hef More

by cslrray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jory Barnes
November 08, 2016

There place is so so so so terrible. Hey Guys Do not go to this place for anything! If you considering getting a BMW, go somewhere else. I mean when you buying a car is okay here, bu More

by Bc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shilpa Pope
November 03, 2016

worst service I went in on a Saturday for issues surrounding convertible top came back Monday it still wasn't done after service rep told me call by 4 pm, he never More

by unhappy customer
Recommend Dealer
No
Employees Worked With
William Rodriguez
November 03, 2016

WORST SERVICE EVER I dropped off my car for service due to some software problem. Appointment at 8:15 am, I got there at 8 am, waited for 20 minutes for the adviser. I a More

by unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Baker
August 30, 2016

HORRIBLE CUSTOMER SERVICE!!! Very horrible customer service. I went to test drive a Pre-Owned Certified car on August 4th with a pre approved loan letter to buy the car immediatel More

by Vasisht
Customer Service
Recommend Dealer
No
Employees Worked With
Sales Manager, Service Manager
Sep 12, 2016 -

Beverly Hills BMW responded

Vasisht, thank you for taking the time to reach out to us. We apologize for any inconvenience this has caused you. This does not sound like the quality of customer service we pride ourselves on. We would be more than happy to assist you, please contact, Monty Meave at 866-849-3816. Thank you once again and I look forward to speaking with you. We would love the opportunity to earn back your trust.

July 13, 2016

Horrible customer service I took my car in for routine maintenance and to look into an issue with the A/C. I was informed by my service advisor Jaques Riley that the A/C issue More

by ryan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Monty Meave, Ernest Sumen, Laurie Downs, Jacques Riley
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