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Beverly Hills BMW
Beverly Hills, CA
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 528 reviews
March 28, 2022
I can honestly say I was let down by this repair shop. I'll tell you why. I have most of my work performed on my car over the years and particularly this time have I experienced the shock of the repai I'll tell you why. I have most of my work performed on my car over the years and particularly this time have I experienced the shock of the repair bill. I did ask for repairs to be completed on my car, but when I also asked them to give the car a look over to see what else it needs to be repaired. That was fine. When they sent me the text of what the extra repairs were and how much they cost. I approved most of them. The trouble came what I thought the estimated cost of repairs were the amount quoted in the text. The charges for what I already approved initially were not included in the estimate of work that I approved. So what I thought was $2612 turned out to be $3983. Nearly $1400 dollars over what I saw for the total estimated repairs. I would not have approved the several repairs to what I initially came into the shop for if I have the total cost of repairs not just the extra repair costs. More
by Charles
Employees Worked With
Gary P.
March 23, 2022
sales was not professonial. She didn't know anything about the car. Whatever question we have, she has to ask her manager. And the internet manager has a nasty finger nail. Come She didn't know anything about the car. Whatever question we have, she has to ask her manager. And the internet manager has a nasty finger nail. Come on, you are working at a BMW, not any small dealership. Super unprofessional. I guess they don’t respect you unless you are going to buy a M car. Crevier bmw’s service was a lot better. More
by T. Chan
Employees Worked With
Sanya
March 22, 2022
I’am so happy deal salesperson he is name Jory Barnes and he is helping customer so great but I’am disappointed with management doing bad job to customer. They do make mistakes paper preparation to customer he is helping customer so great but I’am disappointed with management doing bad job to customer. They do make mistakes paper preparation to customer but she don’t apologize and her name Yesenia also one her office so dark/ one light only. I have no idea why another office light is off. I hope you can make considerations. More
by monix_us2000
Employees Worked With
Yesenia
March 21, 2022
Simon Lee has been my go to salesman when it comes to BMW. He goes above and beyond to meet customer's needs. Couldn't ask for a better experience when leasing or financing a car. Thank you BMW of Beverl BMW. He goes above and beyond to meet customer's needs. Couldn't ask for a better experience when leasing or financing a car. Thank you BMW of Beverly Hills for making it easy! More
by Dankies420
Employees Worked With
Simon Lee
March 15, 2022
Ara was very helpful and pleasant to talk to. Made the transaction very smooth. He also followed up with an email the following day to make sure we were happy with the purchase and if we needed Made the transaction very smooth. He also followed up with an email the following day to make sure we were happy with the purchase and if we needed anything. Definitely will recommend this place to family and friends. More
by thua
Employees Worked With
Ara
March 13, 2022
Belash was very professional and patient. It was an enjoyable experience. This is my second experience with Belash and was just as pleasant. It was an enjoyable experience. This is my second experience with Belash and was just as pleasant. More
by Barry.Rosenbloom
Employees Worked With
Belash
