
Beverly Hills BMW
Beverly Hills, CA
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Lucas was very helpful in responding to our questions on the car we bought. His follow up and perseverance, while not high pressure, made it an easy decision for us. the car we bought. His follow up and perseverance, while not high pressure, made it an easy decision for us. More
Had a seemless experience at Beverly Hills BMW. Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or funny business. The car was detailed before I got the keys. Great experience! Will buy here again from Saleh. More
Outstanding and unmatched customer service experience from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! More
They were great to work with. Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitel Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitely do business with them in the future! More
Wael is wonderful and amazing. This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs and delivers! More
I have been a long-term lessee and/or owner of BMW's from this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a d this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a disappointment many times but none worse than today when i appeared for my 2nd recall within 4 months due to BMW brake deficiency. I was mistreated, insulted and generally berated by employees who were unable to return my vehicle to me after I was told first that the letter re recall was an error and no recall was necessary and then told it was necessary but no loaner person was available to provide me a car. I explained that a family emergency required my immediate departure and it took 20 minutes to return my car to me. Lastly, the female employee managing the loaner car arrangement was impudent, insulting and out of control. i don't need such treatment and will not return to that dealer. I would not suggest anyone else to enter that dealership as they appear to be short of staff and attract untrained employees. Sadly, I lose the one asset of Neda for my next car. More
Very professional. Great experience purchasing my BMW X3 M40i! Love the car. Thanks Konstantin for making it a quick and easy experience. Great experience purchasing my BMW X3 M40i! Love the car. Thanks Konstantin for making it a quick and easy experience. More