Beverly Hills BMW

It’s always great working with Neda. She’s highly responsive and aims to provide a very positive buying experience. She’s highly responsive and aims to provide a very positive buying experience. More

Had a seemless experience at Beverly Hills BMW. Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or funny business. The car was detailed before I got the keys. Great experience! Will buy here again from Saleh. More

Outstanding and unmatched customer service experience from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! More

The experience from demonstration of the car, making the deal, and the financial paperwork was very efficient, deal, and the financial paperwork was very efficient, More

They were great to work with. Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitel Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitely do business with them in the future! More

Wael is wonderful and amazing. This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs and delivers! More

I have been a long-term lessee and/or owner of BMW's from this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a d this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a disappointment many times but none worse than today when i appeared for my 2nd recall within 4 months due to BMW brake deficiency. I was mistreated, insulted and generally berated by employees who were unable to return my vehicle to me after I was told first that the letter re recall was an error and no recall was necessary and then told it was necessary but no loaner person was available to provide me a car. I explained that a family emergency required my immediate departure and it took 20 minutes to return my car to me. Lastly, the female employee managing the loaner car arrangement was impudent, insulting and out of control. i don't need such treatment and will not return to that dealer. I would not suggest anyone else to enter that dealership as they appear to be short of staff and attract untrained employees. Sadly, I lose the one asset of Neda for my next car. More

Neda was great. She was a big help and treated us well. We’re very happy with the i5. She was a big help and treated us well. We’re very happy with the i5. More

Very professional. Great experience purchasing my BMW X3 M40i! Love the car. Thanks Konstantin for making it a quick and easy experience. Great experience purchasing my BMW X3 M40i! Love the car. Thanks Konstantin for making it a quick and easy experience. More

No negotiation at all on price, no offer of incentives. Salesperson hadn’t read communication prior to the visit. Took an incredibly long time (over 3 hours) after I made the decision to buy the car, most Salesperson hadn’t read communication prior to the visit. Took an incredibly long time (over 3 hours) after I made the decision to buy the car, most of it was waiting for someone to meet with me to try to sell me additional services and packages, then to wait for someone to be available to review paperwork and get signatures. We’ve bought many cars, this took longer than any other experience we’ve ever had. More