Beverly Hills BMW
Beverly Hills, CA
Filter Reviews by Keyword
By Type
Showing 513 reviews
The Salesman was extremely friendly and knowledgeable. He did a great job. At the same time the car sold seems to be a "lemon": Here are just a few issues: • “Support from Driver Assistance message r He did a great job. At the same time the car sold seems to be a "lemon": Here are just a few issues: • “Support from Driver Assistance message restricted” comes up periodically, even if everything is green when I start driving. When it comes up I confirmed every time that every individual feature is activated, and the proof light around the control button displayed as a car is green before it comes up. Then after message comes up, the color around the car changes to red. - Does not have any consistency. Sometimes I can drive a day without a warning message. Sometimes like yesterday, It appeared a few minutes after I started the drive. Had to disconnect all safety features. On the way back even if the safety features were disengaged after I’ve started the engine the little car was green again and this time, I did not get a message even once • When engine shutdown during stop is deactivated sometimes it stays deactivated and sometimes turns off by itself. • As a matter fact of the buttons located around gear change knob are flimsy and it seems that the whole panel may have been overhauled and someone have done a lousy job • On temperature display sometimes some of the numbers are partially shown. Sometimes they are shown at full. Again, no consistency. • It seems that it might be a computer the issue and if yeas can you address it? • Some minor things: - The gear knob repair after I've pointed out that it's damaged is tentatively scheduled for replacement on 8/26 - Floor mats were not installed properly. I’m sure this can be addressed on 8/26 as well. - Windshield spray does not work properly. I believe that this is relatively minor and can be resolved on 8/26 as well More
Scott Kim was excellent to deal with from first contact through delivery and beyond. Very thorough and knowledgeable, always available to answer questions. through delivery and beyond. Very thorough and knowledgeable, always available to answer questions. More
The Beverly Hills BMW dealership was well staffed everyone was eager to help and seemed happy to have me there. Neda was amazing! I told her what I was looking for and when I thought the search was o everyone was eager to help and seemed happy to have me there. Neda was amazing! I told her what I was looking for and when I thought the search was over - she emailed me after hours with two more vehicles! Neda was a pleasure to meet and definitely the person to go to for your money’s worth!! I love my X4 I am very happy with my purchase! Thanks Neda & BHBMW 🫶🏾 More
Neda is the best! She is responsive, helpful, and someone you can trust. Trust is not a word I use lightly. My husband I have getting our cars with Neda for many ye She is responsive, helpful, and someone you can trust. Trust is not a word I use lightly. My husband I have getting our cars with Neda for many years. Neda is why we keep going back to BMW of Beverly Hills! More