Beverly Hills BMW

Great smooth experience. Donn was great at keeping me abreast on the status of my new car. Very happy with my new car! Donn was great at keeping me abreast on the status of my new car. Very happy with my new car! More

Best availability of new BMW vehicles and wonderfully attentive service. Ara was fantastic and very kk kwlegable. attentive service. Ara was fantastic and very kk kwlegable. More

This is my 4th BMW, but my 1st time going to Beverly Hills BMW. They kept their word and did not bait and switch me on the price. I will definitely be coming back. Love my new i4. Thank you Jory, Greg a Hills BMW. They kept their word and did not bait and switch me on the price. I will definitely be coming back. Love my new i4. Thank you Jory, Greg and Katrina! More

Straight and crystal clear way of doing business. 3 vehicles this year. Thank You Louis 3 vehicles this year. Thank You Louis More

After waiting over a year for delivery of a new i4m50, the dealer charged more than the original order price and refused to honor their word regarding pricing. Delivery of the car was also poor... the the dealer charged more than the original order price and refused to honor their word regarding pricing. Delivery of the car was also poor... the person who walked us through the car was not knowledgeable about the car and was unfriendly. The finance department would not send us complete copies of our warranties and lied to us about the cosmetic coverage for wheels (originally said that there was unlimited number of repairs during the term but we were later told that there would only be a few repairs under the warranty). More

Salesman was very helpful to pick the best choice for my family finance department was ok family finance department was ok More

Classy, responsive, they try their very very best. They take care of their customers. Whoever set the tone for this dealer sad up did a very very good. Trained their personnel well. They take care of their customers. Whoever set the tone for this dealer sad up did a very very good. Trained their personnel well. More

Ara D a great salesperson. He guided me professionally at my leade process. I will love to work with him in future. He guided me professionally at my leade process. I will love to work with him in future. More

They had a used car in stock with the options I wanted. The salesperson was fine but minimally involved since I knew what I wanted and they don't negotiate on prices. The finance rep was nice, though I was The salesperson was fine but minimally involved since I knew what I wanted and they don't negotiate on prices. The finance rep was nice, though I was there for 4 hours despite having my own credit union funding. I am rating 4 stars because I was presented with something was a "warranty" only later in the paperwork process to find out it was a $900 line item on my invoice. To their credit they claim they will refund that and send a check to my bank so I do not have to pay for it as I do not want nor need this product. This is still in process so 4 stars in good faith that they will follow thru. It took a long time for them to get my bank all the documents, almost 3 weeks despite being a CUDL situation. I don't know if this is a "less than 5 stars = 0" in the eyes of the dealer survey system but I'm being honest and that is a flawed system if I can't be honest. Would I buy a car here again? Sure, but I'd want to do as much as possible before I come in, it is 2023 after all and I was not on the fence about buying, I was buying and I said that before I came in. If I have to be there more than an hour next time I will walk. Everyone was friendly which was great but it is still a dealership. I have PTSD from the archaic dealership business model so I carry some of that with me in this review. More

I’ve been a client of Beverly Hills BMW for 24 years thanks to Neda Shahrokhi. She gives the best service, is fun to work with, and always finds the perfect car. thanks to Neda Shahrokhi. She gives the best service, is fun to work with, and always finds the perfect car. More