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Beverly Hills BMW
Beverly Hills, CA
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 511 reviews
January 02, 2025
I purchased a 2019 530E from Jeremy, who was very nice. 3 months in the car died completely on the road. They guaranteed this car as pre certified and could not offer the full warranty because I was the 3 months in the car died completely on the road. They guaranteed this car as pre certified and could not offer the full warranty because I was the third owner. I got BMW corporate involved. They understand why I am upset, but the dealership is who is ultimately responsible. The manager was asked several times to contact me and never has. Jeremy even reached out to see if he has. I cannot get Paymon in the phone. It cost me close to 4 grand in repairs. All from them not checking the 12 volt batteries before I bought the car. More
by michaelfisher86
Employees Worked With
Jeremy Hall
January 01, 2025
This is my second car from Beverly Hills dealership. I am so grateful to Wael and Sean for taking care of me with care and honesty every time. I drive all the way from south county to get my cars from t I am so grateful to Wael and Sean for taking care of me with care and honesty every time. I drive all the way from south county to get my cars from them and they worth every minute of my time. I highly recommend them for your next car. Happy and healthy 2025 to everyone! 🙏🌹 More
by Mariella
Employees Worked With
Wael
December 27, 2024
Lucas was very helpful in responding to our questions on the car we bought. His follow up and perseverance, while not high pressure, made it an easy decision for us. the car we bought. His follow up and perseverance, while not high pressure, made it an easy decision for us. More
by Jonny
Employees Worked With
Lucas Gussman, Alex Pahomi
December 23, 2024
Had a seemless experience at Beverly Hills BMW. Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or Saleh Elshebli held the car I wanted for my appointment the next day, and the process for buying the car was stress free without any mark up fees or funny business. The car was detailed before I got the keys. Great experience! Will buy here again from Saleh. More
by BimmerGuy22
Employees Worked With
Saleh Elshebli
December 20, 2024
Outstanding and unmatched customer service experience from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! from start to finish. It’s why we keep going back to BH BMW! Oh, yeah, and couldn’t be happier with my new vehicle! More
by JNovoAc
Employees Worked With
Neda Shahrokhi
December 17, 2024
They were great to work with. Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitel Peter showed us all the features of our new x5 and you can tell he really loves BMW and wants you to enjoy the car as much as he does. Will definitely do business with them in the future! More
by Jmbaker818
Employees Worked With
Peter Murphy, Smitty
December 14, 2024
Wael is wonderful and amazing. This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs This is my third car I have gotten from this dealership from Wael, I will always call him first, he takes great care of me. He listens to my needs and delivers! More
by Amy Allison Grgich
Employees Worked With
Wael Azzam
December 12, 2024
I have been a long-term lessee and/or owner of BMW's from this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a d this dealership for at least ten years always because of Neda in sales who provides an exemplary service. The service department however has been a disappointment many times but none worse than today when i appeared for my 2nd recall within 4 months due to BMW brake deficiency. I was mistreated, insulted and generally berated by employees who were unable to return my vehicle to me after I was told first that the letter re recall was an error and no recall was necessary and then told it was necessary but no loaner person was available to provide me a car. I explained that a family emergency required my immediate departure and it took 20 minutes to return my car to me. Lastly, the female employee managing the loaner car arrangement was impudent, insulting and out of control. i don't need such treatment and will not return to that dealer. I would not suggest anyone else to enter that dealership as they appear to be short of staff and attract untrained employees. Sadly, I lose the one asset of Neda for my next car. More
by david
Employees Worked With
Mr. Kim and an unnamed and unidentified person in charge of loaner cars
