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Beverly Hills BMW

Beverly Hills, CA

4.7
539 Reviews
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5070 Wilshire Blvd

Beverly Hills, CA

90036

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Showing 539 reviews

July 03, 2025

“Gary Pambukyan” is truly a rare gem in the world of BH BMW. After a frustrating experience with the BMW service center, I had the good fortune of working with Gary—and with him, the entire tone changed More

by As
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gary Pambukyan
July 02, 2025

2nd time leasing a vehicle from this dealership and I wouldn't hesitate to go back. The entire experience from the test drives to going over the leasing numbers to signing the paperwork was a very easy More

by rener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas, Smitty
July 01, 2025

“BMW SERVICE DEPARTMENT” Given the circumstances, I strongly believe BMW should review the conduct of both Curtis and Amanda. The way this situation was handled reflects a More

by Ansagita24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis and Amanda
Jul 03, 2025 -

Beverly Hills BMW responded

Hi Sima, thank you for taking the time to speak with me this morning. I am glad we were able to resolve this matter and I look forward to personally working with you when you are ready to bring the vehicle in for service. I look forward to hearing back from you at some point soon. Gary Pambukyan Service Manager Beverly Hills BMW

July 01, 2025

Disappointed by Curtis’s Lack of Independent Judgment I was truly disappointed with how Curtis handled my recent experience at BMW. Despite being in a leadership role, he appeared to act on A More

by Ansagita24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis and AMANDA
Jul 03, 2025 -

Beverly Hills BMW responded

Thank you for taking the time to speak with me this morning. I am glad we were able to resolve this matter and I look forward to personally working with you when you are ready to bring the vehicle in for service. I look forward to hearing back from you at some point soon. Gary Pambukyan Service Manager Beverly Hills BMW

June 30, 2025

Extremely knowledgeable and friendly. Never have to wait to receive immediate service. Continually sending me options of vehicles within my parameters and ensuring that I am receiving the More

by Pahorwits
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neda and her team
Jul 02, 2025 -

Beverly Hills BMW responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2025

What an Incredible experience from the moment we were greeted to the final stage of the purchase. Excellent customer experience provided. I would highly recommend Beverly Hills BMW. The 2 hour drive was More

by Hfrboss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Galbreath & Jonathan Josey in finance
Jul 01, 2025 -

Beverly Hills BMW responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 23, 2025

I always lease my vehicle at this particular BMW dealer. Go see Lucas he is the best! 10/10 could not recommend anyone more! He is so helpful and so easy to work with and will put you in your dream car. I d More

by junocheng15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas
Jun 24, 2025 -

Beverly Hills BMW responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

June 05, 2025

I AM RECOGNIZED WHEN I ENTER THE BEVERLY HILLS BMW SHOWROOM & OFFICES BECAUSE NEDA AND HER STAFF HAVE SOLD ME MY CARS FOR 2 DECADES. I HAVE NOTHING BUT RESPECTO FOR THE EXCELLENT SERVICE THEY HAVE SH More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NEDA SHAHROKI
Jun 12, 2025 -

Beverly Hills BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2025

Very nice people at this dealership. Very helpful and personable. Service was excellent. We highly recommend it. More

by 4reneecollins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
May 17, 2025 -

Beverly Hills BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

I've been a BMW client for the past 12 years and have always had an outstanding experience from start to finish. The level of professionalism, attention to detail, and customer care, makes the entire pr More

by carla.brustoloni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NEDA SHAHROKHI
May 14, 2025 -

Beverly Hills BMW responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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